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Ciocca Subaru of Pleasantville

Pleasantville, NJ

Overview
Employees
Reviews
Vehicles
4.9
1,176 Reviews
When you shop for a new vehicle or explore service options around Pleasantville, you need a dealership you can trust to be upfront about how to service your needs. Here at Ciocca Subaru of Pleasantville, we strive to provide excellent customer service in every interaction. Not only are we looking to provide a world-class customer experience, we also value our employee happiness and community involvement. As part of the Ciocca family of dealerships, we have access to thousands of vehicles across New Jersey and Pennsylvania to fit your needs. And when you find the right one at any of our dealerships, we'll bring it in just for you. We can't wait to find the perfect solution for you at our Subaru dealership!
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401 W Black Horse Pike

Pleasantville, NJ

08232

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Showing 1,176 reviews

July 13, 2023

Guys at the service desk are amazing, compassionate, accurate, and friendly. I would highly recommend their services. More

by CEJUNIEWICZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Only Service
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Jul 14, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you for your kind words about our staff. We appreciate your feedback and are glad to hear that our team was able to provide you with a positive experience.

July 13, 2023

Service was very good and fast I will recommend to my friends next time thanks More

by ISABEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh junk
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Jul 14, 2023 -

Ciocca Subaru of Pleasantville responded

ISABEL, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

July 13, 2023

Everyone at Ciocca service treats you with exceptional professionalism, greet you with a smile and performs the tasks at hand to the highest level. Hats off to George and Mr. Junk that both are some of th More

by Grillinguychris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George, Mr. Junk
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Jul 14, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you so much for the wonderful review, Grillinguychris! Our entire team really appreciates it! Let us know if we can help with anything else!

July 13, 2023

Very accommodating and helpful. Was ably to get out car in at the last minute. More

by cathflam4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Junk
Report | Print
Jul 14, 2023 -

Ciocca Subaru of Pleasantville responded

cathflam4, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

July 13, 2023

We have been very happy with the service of this dealership. When we have had a problem they make it right! They are very easy to work with and their staff is great! More

by NINABENE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service intake staff
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Jul 14, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you for your kind words and for your continued support of our business, NINABENE. We truly appreciate your feedback and are glad to hear that you are satisfied with our service!

July 13, 2023

The employees are always helpful and friendly. We are always happy with the service we receive. More

by ALJANDRAOLIVRA15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Boyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick DePasquale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Flitcroft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Abrams
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Jul 14, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

July 12, 2023

Outstanding service was provided by George Abrams in the midst of a difficult situation that occurred with my 2020 Subaru Ascent. He was directly involved with correcting my problem with the utmost professi More

by Eagle1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Abrams from Service Depart is outstanding!
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Jul 14, 2023 -

Ciocca Subaru of Pleasantville responded

Eagle1956, thank you so much for your kind words! We strive to provide excellent service and we're glad to hear that you had a positive experience with us. We appreciate your support and look forward to serving you in the future.

July 12, 2023

Ciocca. The staff always is courteous and professional. I will be back. Thanks to you all! More

by JRTATUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Junk service was exceptional , Tom Bekete
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Jul 14, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you so much for the great review, JRTATUS! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

July 12, 2023

Exlente servicio muy amables mi carro quedo muy bien los mejores muchas gracias por todo More

by Charliux35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph junk
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Jul 14, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you so much for your kind words! We strive to provide excellent service and we're glad to hear that you had a positive experience with us. We appreciate your support and look forward to serving you in the future.

July 12, 2023

Excellent customer service and a pleasure to work with for a good deal, thank you More

by Michaelrandazzo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Flitcroft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh in the service department , Patrick Pizzi, Ryan McCusker
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Jul 14, 2023 -

Ciocca Subaru of Pleasantville responded

Michael, we are incredibly grateful that you took the time to share your feedback with us! We put customer satisfaction as our top priority and look forward to working with you again!

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