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Ciocca Subaru of Pleasantville
Pleasantville, NJ
1,365 Reviews
When you shop for a new vehicle or explore service options around Pleasantville, you need a dealership you can trust to be upfront about how to service your needs.
Here at Ciocca Subaru of Pleasantville, we strive to provide excellent customer service in every interaction. Not only are we looking to provide a world-class customer experience, we also value our employee happiness and community involvement.
As part of the Ciocca family of dealerships, we have access to thousands of vehicles across New Jersey and Pennsylvania to fit your needs. And when you find the right one at any of our dealerships, we'll bring it in just for you. We can't wait to find the perfect solution for you at our Subaru dealership!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:30 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
By Type
Showing 1,365 reviews
February 07, 2025
George is always pleasant, patient and polite. We can always count on our questions and concerns to be addressed fully. We can always count on our questions and concerns to be addressed fully. More
by RPEAR12
Verified CustomerEmployees Worked With
February 06, 2025
An excellent experience as always. The team at Ciocca Subaru in Pleasantville, NJ does not disappoint. The team at Ciocca Subaru in Pleasantville, NJ does not disappoint. More
by TERRIREESE
February 06, 2025
They took care of everything. We got car washed, paired our phones, rotate tires etc. very pleased with our service We got car washed, paired our phones, rotate tires etc. very pleased with our service More
by Joan Breckley
February 05, 2025
Chris was very nice and informative Chris was familiar with troubleshooting and making my service complete with troubleshooting and making my service complete More
by damicoraymond
Employees Worked With
February 05, 2025
The staff is very friendly and helpful. The service is excellent and we appreciated that the service was completed quickly. The service is excellent and we appreciated that the service was completed quickly. More
by MHOCKO46
Employees Worked With
February 04, 2025
The service here is always above excellent. We only brings our Subarus here. George is always professional and always goes above and beyond of what is expected. Don Simms the manger of servic We only brings our Subarus here. George is always professional and always goes above and beyond of what is expected. Don Simms the manger of service is always great and friendly. We have only had our Subarus serviced her. 21 xtrek sport. 22 BrZ and 23 Wrx limited. We always recommend people with Subies bring there cars here. More
by MAYERPAULA2100
February 04, 2025
Great team smooth process pleasant space lots of snacks car perfect when my service complete I love my car car perfect when my service complete I love my car More
by BOBTUMAS
February 04, 2025
The worst service I have ever had there, and not sure if the correct things were done. I went in for a 60,000 mile service, and knew it would be pricey, which is fine if the service is good. However, simple the correct things were done. I went in for a 60,000 mile service, and knew it would be pricey, which is fine if the service is good. However, simple things weren’t done, which makes me question if anything was done. As I was driving home, I used a bit of washer fluid, and the light came on for low washer fluid. I spent $1300 for a service, and the washer fluid wasn’t even looked at or replaced? But on the check list, it says that it was inspected and at a good level, but it clearly wasn’t. The last time I was in, they measured my passenger right rear brake pads at 3mm and tried pressuring me to get them changed. I unfortunately didn’t have the time then, and figured I’d get them replaced at this visit if needed. When I came in to get my car, I asked about the brakes, and they stated they were okay this time but might need to be changed next time. And on the sheet, it didn’t have a measurement, it just said “yellow” mm. So were they okay and last time the customer service agent tried scamming me into getting new brakes before I needed them, or did they not look at the brakes this time? There was also no video sent this time by the mechanic which is usually done. And if this was a regular oil change, alright, things happen. But I spent $1300 with the assumption my car was being taken care of, and honestly I am questioning if anything was even done because of the points above. I am very agitated at this service if I can even call it that, and am debating whether or not I trust your business to ever take my car back and have it serviced there ever again More
by JAY.FELDMAN829
Employees Worked With
February 04, 2025
Great service at every step. From scheduling, to checking in (courtesy at every step)the explanations of what needed to be done to my car, to the comforts of the waiting area(gre From scheduling, to checking in (courtesy at every step)the explanations of what needed to be done to my car, to the comforts of the waiting area(great coffee machine). The service was completely covered by my warantee, Every step of the way 5 star service and courteous interaction with all of the staff. S truly five star experience, Don Parker More
by PASSTHEBONE1
February 04, 2025
Excellent, exceptional service. Staff very approachable and explain what needs to done and very thorough! Staff very approachable and explain what needs to done and very thorough! More
by jdeutsch6
