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Ciocca Subaru of Pleasantville
Pleasantville, NJ
1,379 Reviews
When you shop for a new vehicle or explore service options around Pleasantville, you need a dealership you can trust to be upfront about how to service your needs.
Here at Ciocca Subaru of Pleasantville, we strive to provide excellent customer service in every interaction. Not only are we looking to provide a world-class customer experience, we also value our employee happiness and community involvement.
As part of the Ciocca family of dealerships, we have access to thousands of vehicles across New Jersey and Pennsylvania to fit your needs. And when you find the right one at any of our dealerships, we'll bring it in just for you. We can't wait to find the perfect solution for you at our Subaru dealership!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:30 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
By Type
Showing 1,379 reviews
March 07, 2025
A few years ago I brought my daughter to this same dealership to purchase her first car. The dealership was friendly and the whole experience left us both feeling impressed. Her car was cleaned and th dealership to purchase her first car. The dealership was friendly and the whole experience left us both feeling impressed. Her car was cleaned and the gas was topped off. She had her car serviced and the people were great. My experience has been different. I purchased the car in January. It was dark but I could see a glue like substance on the vehicle as well as a damaged driver mirror. Today the mirror was finally replaced but despite me leaving the car at the dealership all day, it still has tree sap on it. When I stated that I’ve been nervous about having the sap on the car for so long, my concern was dismissed. I’ve given the dealership three chances to clean the car and it remains dirty. People keep saying that they want me to be happy but their actions say otherwise. Now I’m asked to give them a fourth attempt to clean the car but I should mark the areas of concern. All of this makes it sound as if I’m being picky. I just want the car sap off of the car to prevent further damage. I was told that the car would be detailed yet there’s sap all over it. The rest of the car isn’t clean but I can take it to my regular detailing place. I feel like 7 weeks was more than fair. It’s stressed me out and embarrassed me. I really wanted to be a satisfied customer but I feel completely disrespected. More
by SHERRIMICHEL
Verified CustomerEmployees Worked With
Other Employees :
I thought that Elvis was really nice and helpful
February 26, 2025
Staff was friendly and the process of buying the car did not take long.The salesman took the time to go over all the features. not take long.The salesman took the time to go over all the features. More
by VICKIEVF
February 25, 2025
George always does a great Job. I was in and out in less than an Hour. I was in and out in less than an Hour. More
by TBDKRD
Employees Worked With
February 25, 2025
Friendly, helpful staff stand behind their product to ensure the customer is 100% satisfied with their service department. They even gave me a loaner card to use while my vehicle was being worked on. ensure the customer is 100% satisfied with their service department. They even gave me a loaner card to use while my vehicle was being worked on. More
by BELLAIRIE1
February 24, 2025
Everything was good. I knew what I wanted when I came in, and left with the car I wanted. I knew what I wanted when I came in, and left with the car I wanted. More
by MARYELLEN00
February 19, 2025
George is very good at his job. I enjoy his genuine greeting. He always keeps me updated on service being done and his on time promises are always accurate. I trust him with his re I enjoy his genuine greeting. He always keeps me updated on service being done and his on time promises are always accurate. I trust him with his recommendations. More
by iflyifr
Employees Worked With
February 17, 2025
Chris was honest and sincere when he spoke about what they found with their inspiration. Service was fast too. they found with their inspiration. Service was fast too. More
by rcarpe2074
Employees Worked With
February 16, 2025
Overcharged for service. Was a simple problem and a Quick Look would have solved issue Was a simple problem and a Quick Look would have solved issue More
by RMHFAMILYMED
Employees Worked With
February 15, 2025
Salesperson Cole knew his job. We got a great deal. Service Dept. is tops! The car is a ‘23 Forester Touring. A fantastic vehicle! We got a great deal. Service Dept. is tops! The car is a ‘23 Forester Touring. A fantastic vehicle! More
by remirosie
February 11, 2025
Joel and Santino were both very kind and helpful. They answered all of our questions and made the process of leasing our first Subaru a smooth one. Thank you! They answered all of our questions and made the process of leasing our first Subaru a smooth one. Thank you! More
by JDTEACHERS
