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Ciocca Subaru of Pleasantville

Pleasantville, NJ

4.9
1,252 Reviews
When you shop for a new vehicle or explore service options around Pleasantville, you need a dealership you can trust to be upfront about how to service your needs. Here at Ciocca Subaru of Pleasantville, we strive to provide excellent customer service in every interaction. Not only are we looking to provide a world-class customer experience, we also value our employee happiness and community involvement. As part of the Ciocca family of dealerships, we have access to thousands of vehicles across New Jersey and Pennsylvania to fit your needs. And when you find the right one at any of our dealerships, we'll bring it in just for you. We can't wait to find the perfect solution for you at our Subaru dealership!
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401 W Black Horse Pike

Pleasantville, NJ

08232

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Showing 1,252 reviews

December 21, 2024

I just love the service there, you guys were my spot for any kind of mechanical work or just for an oil change when I used to own a Subaru, and now that I have a different car I wouldn’t change you guys for More

by daniel Cardona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2024

George and everyone at Ciocca dealer were very pleasant and professional. Don the service manager went beyond the call of duty and greatly helped us out. More

by BOBNO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Simms
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2024

Quick and easy, service workers were very straight forward, and very easy to talk to. More

by cstruett8213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2024

They were extremely helpful. I was upset about getting stuck on the highway and when I arrived, they were calming and hopeful that I would get my car back in a few days repaired. More

by ALLMYCALLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2024

Chris was very kind and informative. He Kept me informed of what was going on. More

by NANCOTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2024

Chris was very professional and friedly. I did not have to wait long, just 45 min More

by WBIRMACHU2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2024

I like your delership service ane your work is smooth and nice thank you for regards More

by TJEAS291178
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Boyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Simms
4.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth Huddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Santino Botto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jyorj
December 16, 2024

My experience with the service department has been excellent. They are always very helpful and responsive to my concerns. More

by BSHOMO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for your wonderful review! We're thrilled to hear that your experience with our service department has been excellent. Our team strives to be helpful and responsive, and it’s great to know we’ve been able to address your concerns effectively. We truly appreciate your feedback and look forward to continuing to serve you!

December 15, 2024

New break pads and they also gave my Subaru a bath. Sweet! Happy Holidays Ciocca. More

by clip4art
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon. Happy Holidays!

December 14, 2024

Very polite, respectful and helpful. It was my pleasure to work with him on my issue. More

by CHILL654
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Boyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Santino Botto
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

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