Ciocca Subaru of Philadelphia

From making the appt to driving away, this was hands down the BEST dealership experience! First I called to see if i could get appt to get my car inspected and they gave me one for later that day! Great! the BEST dealership experience! First I called to see if i could get appt to get my car inspected and they gave me one for later that day! Great! When i got in, i was greeted immediately by nicole mcgill, who ushered me thru the process and kept in touch while i was waiting. Speaking of waiting, the waiting room is very comfortable and the team makes every effort to keep their customers needs met while waiting—tv, comfy chairs, coffee with lots of options, snacks and lots of windows. Employees walk around smiling. The wait wasnt very long and my car was inspected quickly and efficiently. Nicole was especially helpful in getting my insurance info thru text since i wasnt able to email it. she then went above and beyond and printed it out so i could have a copy in my car!! really great experience! When my lease is up, THIS is the place where I will go for my next car!! More

Best dealership I have ever dealt with, service department is great, nothing but great service since I purchased my Crosstrek in 2023. I’m always telling people nothing like a Subaru. department is great, nothing but great service since I purchased my Crosstrek in 2023. I’m always telling people nothing like a Subaru. More

I’m very satisfied with this purchase of my car at cíocca Subaru in Philadelphia Ken de la Rosa the sales guy was very helpful to us also the manager everyone did a splendor job and I’d recommend the dealer Subaru in Philadelphia Ken de la Rosa the sales guy was very helpful to us also the manager everyone did a splendor job and I’d recommend the dealer much More

This is a very good dealership. My sales, Mike, is very helpful. I am very happy with the leasing process. My sales, Mike, is very helpful. I am very happy with the leasing process. More

I'm probably going to be the one of the very few happy customers, who didn't buy a car from Ciocca. But our experience and service we got here was brilliant! Especially we would like to thank Ken DelRosar customers, who didn't buy a car from Ciocca. But our experience and service we got here was brilliant! Especially we would like to thank Ken DelRosario for all his help and support! He was above and beyond and provided exceptional customer service. He did everything what was possible to find a car we were looking for. Really appreciate your help and all team support. Even if we didn't buy a car from this dealership, we will be absolutely recommending Ciooca Subaru for all our friends. Thank you again! Anton and Kseniya. P.S. And yes, we are very happy with our new Subaru Forester Premium in bronze with package 15. More

Wonderful experience working with Wyatt and the rest of the team on my Impreza lease. They were respectful, nothing felt pushy. Would highly recommend. the team on my Impreza lease. They were respectful, nothing felt pushy. Would highly recommend. More

The entire car-buying experience at Ciocca was awesone. Eddie A., was knowlegable and a pleasure to work with. He and the team were a pleasure to work with. Eddie A., was knowlegable and a pleasure to work with. He and the team were a pleasure to work with. More

We worked with Kenneth DelRosario on purchasing a new Forester, and he was wonderful to work with! Forester, and he was wonderful to work with! More

Very knowledgeable, excellent service! They could not have been more accommodating in dealing with a difficult lug nut problem. They could not have been more accommodating in dealing with a difficult lug nut problem. More

The facility is very nice and clean with valet parking which helps because there is nowhere to park due to its location. Everyone I dealt with was very friendly and helpful. which helps because there is nowhere to park due to its location. Everyone I dealt with was very friendly and helpful. More