Ciocca Subaru of Flemington

The needed work was done quickly and well, and additional work and needed timeframe was pointed out as well. Overall pleasant experience. work and needed timeframe was pointed out as well. Overall pleasant experience. More

Everyone was honest and talked to me. I appreciate that. Looking forward to my next visit. I appreciate that. Looking forward to my next visit. More

Very professional, very polite, and knowledgeable. They greeted me right out the door, answered all my questions and made the process easy. They greeted me right out the door, answered all my questions and made the process easy. More

Mike and Eric were very helpful. I am very happy with the purchase experience at Ciocca. I am very happy with the purchase experience at Ciocca. More

On my third Subaru and always maintained by this dealership. Always treated well by Trisha. Never a reason for a complaint. dealership. Always treated well by Trisha. Never a reason for a complaint. More

The service department seems to be suffering from the transition in ownership. I waited for over 1.5 hours for a battery change, to find out that the job had not yet begun--and that the technicians were transition in ownership. I waited for over 1.5 hours for a battery change, to find out that the job had not yet begun--and that the technicians were mostly away from their work for a training session. The service dept. agents could have informed me of this problem in time for me to change my plans. Because of my own time constraints, I had to postpone the battery change and eventually go to another source of service. More

Gail is always super helpful and kind. Overall Ciocca is a great dealership experience but still a "dealer" experience that is different from going to an independent mechanic. If you're lo Overall Ciocca is a great dealership experience but still a "dealer" experience that is different from going to an independent mechanic. If you're looking to take your car to a Subaru dealer, I highly recommend this one. There are often recommended services pushed, but that is a dealership for you. Always had great customer service experiences and know their mechanics are topnotch (as seen by the national mechanic championship banners hanging in the bays) Found it kind of odd that they never sent out any announcement that Ciocca bought Flemington Subaru (allegedly in Aug 2022?) and wish that had been made more public as we were left to wonder and use new systems. However, the new communication system with texting and video is great and helpful. More

I always receive quality service from this dealership. My outstanding service began with Eric Henderson, the day my car was purchased and continues to this day. My outstanding service began with Eric Henderson, the day my car was purchased and continues to this day. More

Tech was having trouble reprogramming head unit and it was taking longer than they expected. Ashley got me into a loaner car without me even asking. She was very helpful and went above and beyond for me. was taking longer than they expected. Ashley got me into a loaner car without me even asking. She was very helpful and went above and beyond for me. More

Very helpful with purchasing a new car and trading in my old one as well as explaining all of the features in the new vehicle. old one as well as explaining all of the features in the new vehicle. More