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Ciocca Subaru of Flemington

Flemington, NJ

4.6
3,909 Reviews

167 NJ-31

Flemington, NJ

08822

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3,909 Reviews of Ciocca Subaru of Flemington

November 18, 2023

Super efficient. Appointment started tight on time and they thoroughly communicated each aspect of the maintenance. More

by KHMM0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Aranjo, Michael Homeijer, Corey Smith
Nov 20, 2023 -

Ciocca Subaru of Flemington responded

We appreciate your feedback! It's great to know that our team at Ciocca Subaru of Flemington was efficient and communicative during your appointment. Thanks again!

November 18, 2023

I thought Michael was helpful, thorough and professional. We walked through various items I thought needed attention on my car. He found a few other things. All were fixed. The car seems to be working well. More

by joannafcaplan
Recommend Dealer
Yes
Employees Worked With
Michael Homeijer, Michael Homeijer
Nov 20, 2023 -

Ciocca Subaru of Flemington responded

Joanna, it's great to know that Michael was able to assist you effectively and ensure your car is in top shape. Thanks for trusting Ciocca Subaru of Flemington with your vehicle's needs!

November 18, 2023

Ed Barry, the technician who serviced my car, is  knowledgeable, skilled, explained his findings, patiently answered my questions and is personable; making it a great service experience. Th More

by MARYDESAPIO
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew, in your service department, was pleasant & helpful.
Nov 20, 2023 -

Ciocca Subaru of Flemington responded

We're so glad to know that Ed Barry provided you with a great service experience at Ciocca Subaru of Flemington. It's wonderful to see how much you appreciated his knowledge, skill and patience! Thanks for sharing your feedback.

November 17, 2023

The staff was very friendly. They acknowledged and took me in immediately. They did a thorough job on my vehicle. And offered me a coffee and a cookie lol. More

by Sternadorilisa
Recommend Dealer
Yes
Employees Worked With
Hector
Nov 20, 2023 -

Ciocca Subaru of Flemington responded

We're glad to know you had a positive experience with our team at Ciocca Subaru of Flemington! We strive for thoroughness and friendliness, so it's great to see that reflected in your visit. Thanks so much for the review!

November 17, 2023

Excellent No thanks No thanks no thanks No thanks no thanks no thanks no thanks More

by JILLAPEL
Recommend Dealer
Yes
Nov 20, 2023 -

Ciocca Subaru of Flemington responded

Thank you for taking the time to leave us a review! We hope to see you again in the future here at Ciocca Subaru of Flemington!

November 16, 2023

Very courteous and efficient staff. Hector was excellent! Timely intake and total service time was right on schedule More

by Sozidube
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector 5 stars, Jeff Aranjo, Michael Homeijer, Corey Smith
Nov 16, 2023 -

Ciocca Subaru of Flemington responded

We're glad to know our team at Ciocca Subaru of Flemington, especially Hector, provided you with an efficient and timely service. Thanks for the positive feedback!

November 16, 2023

Dealership is very knowledgeable, courteous, and professional. I was a bit dissappointed with the charge for replacing an oxygen sensor on my 06 Forester though. It seemed way to high for my vehicle More

by SFREDER198
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Aranjo, Corey Smith
Nov 16, 2023 -

Ciocca Subaru of Flemington responded

We appreciate your feedback and are glad to know you found our team knowledgeable, courteous, and professional. However, we're sorry to learn about the issues with the oxygen sensor replacement cost and unresolved code on your vehicle. We'd like an opportunity to discuss this further with you in order to find a satisfactory resolution. Please reach out at your earliest convenience so that we can address these concerns directly. Thank you, Michael Castor - General Manager - mcastor@cioccadealerships.com

November 16, 2023

Excellent service did not have to wait too long. Service coupon helped keep cost affordable More

by ROBERT888FONG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector
Nov 17, 2023 -

Ciocca Subaru of Flemington responded

Hi Robert! Thank you so much for your positive feedback! We're thrilled to hear that you had an excellent experience with our service and that the service coupon helped make the cost more affordable for you. We strive to provide efficient and cost-effective solutions for our customers at Ciocca Subaru of Flemington!

November 16, 2023

Excellent I am pleased with the service. I do have a suggestion - walking into the service dept I was overwhelmed with the smell of oil/gasoline and I thought about the amount of hours and d More

by Shelby
Recommend Dealer
Yes
Employees Worked With
Michael Homeijer, Michael Homeijer
Nov 16, 2023 -

Ciocca Subaru of Flemington responded

Shelby, thank you for your feedback and suggestions regarding the odors at Ciocca Subaru of Flemington. We're always looking to improve our customer experience and will certainly take this into consideration. Glad to know that overall, you were pleased with our service!

November 16, 2023

Professional. Candi was patient easy to work with. Understood what I was looking for even if I didn't. Highly recommend More

by LEICARUSS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Leist, Candida Villarino, Tom Plante
Nov 17, 2023 -

Ciocca Subaru of Flemington responded

We're glad to know that Candi was able to assist you effectively at Ciocca Subaru of Flemington. It's great when our team can understand and meet your needs! Thanks for recommending us.

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