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Ciocca Subaru of Flemington

Flemington, NJ

4.6
3,909 Reviews

167 NJ-31

Flemington, NJ

08822

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3,909 Reviews of Ciocca Subaru of Flemington

November 23, 2023

Very thorough and efficient service. The use of video to document issues and communicate with owner is great. Staff is courteous. Accommodations for waiting customers is OK but not excep More

by RFALOTIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector
Nov 24, 2023 -

Ciocca Subaru of Flemington responded

We appreciate your feedback! It's great to know that you found our service at Ciocca Subaru of Flemington efficient. We're always looking for ways to improve, so we'll take note of your comments about the waiting area. Thank you for choosing us! We'll see you next time. Safe travels!

November 23, 2023

Everything was addressed and taken care of . Great Candie was very helpful . With going through the process . More

by THOMASKAIN44
Recommend Dealer
Yes
Employees Worked With
Michael Castor, Michael Castor
Nov 24, 2023 -

Ciocca Subaru of Flemington responded

Hi Thomas! We're glad to know that Candie and our team at Ciocca Subaru of Flemington were able to assist you effectively. Thanks for your feedback!

November 23, 2023

I’ve been coming here for about 23 years (3 Subarus) and I’ve always been treated well. The waiting room trailer is fairly comfortable. The service advisors keep me informed as the car is serviced and the More

by NAOMI99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Giganti
Nov 24, 2023 -

Ciocca Subaru of Flemington responded

Hi Naomi! We're so glad you have been with us for 23 years at Ciocca Subaru of Flemington! It's great that our service advisors and facilities meet your expectations. We appreciate the feedback, here's to many more years together!

November 23, 2023

Polite friendly Service was done as expected Good sevice Good sevice good sevice Good sevice More

by 12345
Recommend Dealer
Yes
Employees Worked With
Hector
Nov 24, 2023 -

Ciocca Subaru of Flemington responded

Thank you for the five-star review and kind words about our service team at Ciocca Subaru of Flemington! We'll see you next time!

November 23, 2023

I am quite pleased with sales process, the attention to detail in selecting my model and recent service with installation of accessories recently. Thanks to Matthew Boyce, Mike Manna and Shane Hollis for p More

by PETERCL524
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Hollis
Nov 24, 2023 -

Ciocca Subaru of Flemington responded

Hi Peter! We're delighted to know that Matthew, Mike, and Shane provided you with professional service at Ciocca Subaru of Flemington. Thanks for sharing your positive experience! Safe travels!

November 23, 2023

Everything was a great experience except for Tom in finance. Once he finally accepted that we weren’t buying an extended warranty (which we said over and over from the beginning), his attitude went fro More

by Tim tedesco
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Gansfuss, Tom Plante
Nov 27, 2023 -

Ciocca Subaru of Flemington responded

Tim, we're glad to know that your overall experience at Ciocca Subaru of Flemington was positive. We apologize for any frustration you experienced during the financing process and will make sure this feedback gets addressed with the appropriate members of our team. Thanks for the review and please don't hesitate to reach out if you'd like to share anything further. Respectfully, Michael Castor - General Manager - mcastor@cioccadealerships.com

November 23, 2023

Good service. Fair price. Communication throughout could be more frequent however. Drew was a great representative. Kaitlyn in scheduling was helpful too. More

by H. Esteban
Recommend Dealer
Yes
Employees Worked With
Drew Giganti
Nov 24, 2023 -

Ciocca Subaru of Flemington responded

We appreciate your feedback and are glad to know Drew and Kaitlyn were helpful during your visit to Ciocca Subaru of Flemington. We'll take note of the communication aspect for future improvements. Thank you for choosing us! Safe travels!

November 22, 2023

I wasn't present. .. Checked all needed areas and completed in a timely manner...a good experience... More

by mhkeele40
Recommend Dealer
Yes
Nov 24, 2023 -

Ciocca Subaru of Flemington responded

Thank you for your feedback! We're thrilled to hear that you found our service satisfactory at Ciocca Subaru of Flemington! Our team works diligently to ensure a seamless experience, and we're delighted to know that we met your expectations.

November 22, 2023

They were on Time, explained all the issues. Repairs were done in a reasonable time. I was pleased with the service. More

by CBUTLER4567
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane
Nov 24, 2023 -

Ciocca Subaru of Flemington responded

We're glad to know that you had a timely and informative experience at Ciocca Subaru of Flemington. Thanks for trusting us with your vehicle's repairs, we appreciate the positive feedback!

November 22, 2023

Quick service. Went in for an oil change and tire rotation, in and out in less than an hour. More

by CHARLIECR3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Homeijer
Nov 24, 2023 -

Ciocca Subaru of Flemington responded

Hi Charlie! Thank you for choosing our service! We're delighted to hear that you had a quick and efficient experience with us at Ciocca Subaru of Flemington. Customer satisfaction is our top priority, and we appreciate your feedback. Safe travels!

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