Ciocca Subaru - Service Center

Professional Team I wanted to forward this note to the owners and management of Ciocca Subaru for the support and assistance that your Service Advisor Clyde Mumma provi I wanted to forward this note to the owners and management of Ciocca Subaru for the support and assistance that your Service Advisor Clyde Mumma provided today. After returning from the gym and pulling into my garage, I noticed that my headlamp was out on the passenger side. Knowing that I would be going out of state this Holiday weekend to visit family and friends, I contacted the service team and spoke with Clyde. He was extremely helpful and courteous to my situation, and instructed me to come in right away so that the bulb can be replaced before the close of business. Although it was 4:00 on Good Friday, they were able to assist me in replacing the headlamp and getting me on my way in record time. I' am very appreciative of such a well organized and helpful service team for all of their quick work and attention to detail (even washing the car) that was provided. What a great team of professionals that are employed at Ciocca Subaru. Keep up the great work!! Got to run..... Sincerely, Kyle Sykes Subaru Legacy Owner More

I went to Ciocca Subaru to service my car. As always, I got the best service possible. While I was waiting for my car, my wife and I decided to look around at some of the newer used models of Subarus. We w got the best service possible. While I was waiting for my car, my wife and I decided to look around at some of the newer used models of Subarus. We were approached by Mr. Iwanicki. He began by asking if there was anything he could do to help us and we responded by saying, "No, we are just looking around." Mr. Iwanicki introduced himself as Ron and asked if he could help us. We agreed, so then he asked what we were looking for in a car. I explained that we had a very nice car but the car didn't have all-wheel drive like the Subaru. Ron then showed us serval different models of Subaru cars, but we were not ready to give up on the luxuries of our present car and decided not to trade our car. Ron then asked what was holding us to our present car. We answered, "Well, we feel that we were giving up too much of our luxuries." Ron then asked about the luxuries we were hanging on to. Afterwards, he showed us some cars that had every thing we were looking for. We were highly impressed and Ron took us through all the paper work and got us approved to drive home in our new 2014 Subaru Legacy. I never thought we would be walking out in a brand new car. We are very happy with our new car. Thank you Ciocca Subaru for your great staff and fast and friendly service. We look forward to doing business again. Jesus and Norma Rivera More