Ciocca Subaru - Service Center
Allentown, PA
102 Reviews of Ciocca Subaru - Service Center
First time customer getting car serviced and inspected. Service Department, especially Shawana, was wonderful at Ciocca Subaru in Allentown PA. Service Department, especially Shawana, was wonderful at Ciocca Subaru in Allentown PA. More
My Forester was serviced today and I was in & out in less than an hour. Service was great and staff was super friendly and helpful. Colin Smith was exceptionally professional and accommodating!! Plus, all than an hour. Service was great and staff was super friendly and helpful. Colin Smith was exceptionally professional and accommodating!! Plus, all was done with a reasonable price!! Thanks!!! More
The Ciocca Subaru of Allentown dealership for the last seven years of our Forester ownership has been outstanding. Their service, providing courtesy vehicles when needed, quick and easy scheduling of appo seven years of our Forester ownership has been outstanding. Their service, providing courtesy vehicles when needed, quick and easy scheduling of appointments, politeness, warm and friendly employees and calling you with updates about your vehicle and when your vehicle is completed. All which makes dealing with Ciocca more satisfying then other dealerships in the greater Lehigh Valley. More
Service Rep David Rosario was excellent. He listened to my concerns and addressed them in a timely and professional manner. He provided truly superior service. He listened to my concerns and addressed them in a timely and professional manner. He provided truly superior service. More
I found out they were charging me for work I asked them to do but they never did. I talked to a service manager about it and nothing was done to rectify the situation. I had proof the work was NOT being do to do but they never did. I talked to a service manager about it and nothing was done to rectify the situation. I had proof the work was NOT being done at all. It makes me question if my oil changes were completed or not. I paid for a tire rotation. One of my tires was losing air. After the tire rotation the same tire was losing air. I paid to have it done and it was not done. That wasn’t the first time I noticed it either. I also paid for new windshield wipers. They were not replaced either. More
Express service did an excellent job replacing our tire in a timely manner and Imani did an excellent job coordinating everything to get us back on the road to continue on our vacation to the shore. in a timely manner and Imani did an excellent job coordinating everything to get us back on the road to continue on our vacation to the shore. More