Ciocca Subaru of Allentown

Everyone was very knowledgeable, professional, and helpful. I’ve been letting other know that Ciocca Subaru is the place to go for a very safe and fun car with an outstanding car buying/leasing exper helpful. I’ve been letting other know that Ciocca Subaru is the place to go for a very safe and fun car with an outstanding car buying/leasing experience. Thank you Kevin Newell! I’m loving my Subaru Outback Touring XT!! More

Recently purchased first Subaru. Process was smooth and everyone was very helpful along the way. Jakob was great to work with and I really appreciated his more laid back yet responsive sales approach. I th everyone was very helpful along the way. Jakob was great to work with and I really appreciated his more laid back yet responsive sales approach. I the end their dealership offered us the best out the door price when we shopped around. Would highly recommend to others for Subaru purchase. More

I worked with sebastian Martinez in sales as he was kind, respectful, made the sale of my legacy easy for me, no pressure like other dealers. Was a great advocate for expressing my needs for a vehicle for my respectful, made the sale of my legacy easy for me, no pressure like other dealers. Was a great advocate for expressing my needs for a vehicle for myself and my three sons. Look foward to all other departments and love my legacy. Thanks, Sebesteen in Allentown, Pa Tammy B More

We purchased our first Subaru 28 December 2019. We brought our car in for its first service with 5653 miles on it July 3, 2020. On 17 September 2020 my car was serviced again, there was a puddle of oi brought our car in for its first service with 5653 miles on it July 3, 2020. On 17 September 2020 my car was serviced again, there was a puddle of oil in the oil filter housing which was splashing around while the car was being driven dirty the engine all up the engine compartment. It had 8756 miles at this point. The second item it was brought in for was on the right side of the hood at the hinge there was a noticeably large paint chip I asked them to touch it up and check the alignment of the hood, the hood hits the fender when the hood is opened. I have to say I was disappointed that the facility doesn’t have touch up paint for a new car that I was forced to purchase a $20.65 touchup pen what a racket rip off! And that the mechanic wrote hood alignment is fine possibly a paint chip. Needless to say when my wife brought the car home from the dealership the engine compartment was dirty again the oil tray around the oil filter was filled up with oil and it was splashed up again boy was I pissed.So I wiped it out cleaned it out had a wife drive it to work again to see what would happen and when she got home from work there was oil in it again. I waited till Saturday morning and I had to put an oil filter wrench on the filter the mechanic had tightened it so tight that the rubber O-ring was smooshed down and it was the metal filter housing on the aluminum oil filter bracket contact so there was no rubber seal keep in the oil and I had to figure this out I didn’t realize changing the oil filter where you don’t have to crawl underneath the car or put it on a lift could be so difficult again my first Subaru and my first service what a big let down ! These concerns were addressed with the service manager by the name of Devon. More

I worked with salesman Fernando Santiago who was professional, knowledgeable, and very personable. Then, when I paid cash for my vehicle I worked with Alyssa Bragg who also was very articulate in h professional, knowledgeable, and very personable. Then, when I paid cash for my vehicle I worked with Alyssa Bragg who also was very articulate in her descriptions of the process, helpful, and very easy to talk to Very nice experience. I highly recommend this establishment More

We had an incredible experience buying a car. Anthony listened to what we needed/wanted and ensured we stayed in a price range. Everyone who came to sit with us was very helpful and considerate. I will d listened to what we needed/wanted and ensured we stayed in a price range. Everyone who came to sit with us was very helpful and considerate. I will definitely be buying another car from them in the future! More