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Ciocca Subaru of Allentown
Allentown, PA
2,102 Reviews
What Does Ciocca Subaru Offer Drivers from Allentown, Emmaus, Doylestown and Bethlehem PA? An Extraordinary Customer Service experience from Every Angle. Here at Ciocca Subaru, everything we do revolves around you. Our various teams are trained to address your needs from the moment you walk through the door, whether you're in the market for your next vehicle or tuning up your current one.
Starting with our selection of new Subaru models, our Allentown showroom is the place to be if you're in the market for a Forester, Impreza, WRX, Legacy, Outback, Ascent or Crosstrek.
Looking to save some money in the search for your next car? Ciocca Subaru also carries a wide range of used cars from Subaru to today's other top automakers.
Once you've chosen your next car, Ciocca Subaru helps you take those all-important next steps towards driving home the Subaru of your dreams. Our team of financing experts are trained to sort through various auto loan and lease details in order to help you find the right one for your needs.
Even after you've driven your new Forester, Impreza, Legacy, WRX, Ascent, Outback or Crosstrek out of our showroom, Ciocca Subaru continues to support you in order to ensure you have a great ownership experience. Our Subaru service department offers everything from routine maintenance to repairs when they're needed. And for those of you who prefer to tinker under the hood yourselves, we keep a healthy stock of auto parts for your endeavors as well.
As you can see, Ciocca Subaru is equipped to handle all of your automotive needs, though we also keep in mind that everybody brings something different to the table. That's why we encourage you contact us today to see what we can do for you today by visiting us at 4611 Hamilton Blvd in Allentown, Pennsylvania.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 8:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 2,102 reviews
January 09, 2014
I had decided to buy a new AWD vehicle to replace my 14 year old compact car. Also wanted to step up to a mid-sized one that was easier for my long legs to deal with as I got older. After narrowing down year old compact car. Also wanted to step up to a mid-sized one that was easier for my long legs to deal with as I got older. After narrowing down to a Subaru, I visited Ciocca - not having been to that dealer since the 1980's when it was owned by Mr. Becker. Got greeted right away and after hearing my needs, was shown both the Legacy (which I had thought my first choice), and an Outback (a lot bigger than I had remembered them). Took a test drive and left with a promise that I would return. I went back a few days later, waited for the same salesman, and told him I was ready to buy. They managed to get all the paperwork done in less than two hours (including financing). Was very satisfied with the price they offered (it was even lower than my checking with other reviews led me to expect). Drove away that afternoon in my first new vehicle since 2000 and so far I'm completely satisfied. More
by ahrussell
Employees Worked With
Dean Moyer, Dean Moyer
December 30, 2013
Everyone was extremely friendly at the dealership. Unfortunately there was a misunderstanding about the price of the vehicle we were purchasing, so when we came in ready to sit down and sign we were s Unfortunately there was a misunderstanding about the price of the vehicle we were purchasing, so when we came in ready to sit down and sign we were shocked to see a different price than the one we had agreed on and had in writing via email. I will say that after some frustration we eventually did get what we wanted and Gregg Ciocca was very straightforward and accommodating, as was our salesman Don Olson. We came in to pick the vehicle up on another day and had the vehicle pre-scheduled to be gassed up and detailed and ready to go. It wasn't gassed up when we got there and the detailing left something to be desired. There were chunks of tape on the windows and glue residue on all four door handles, which we are still trying to get off. We were a bit baffled at how long it took to get through the paperwork on our pick-up day. We are accustomed to an hour or more of paperwork while purchasing a new car but this time it took us about 2.5 hours. Things seemed to move very slowly, though, again, our salesman Don was very friendly and relaxing. He provided anything we asked for. We've had the car one week and are experiencing some rattling in the driver's side dash. We called Service and have an appointment for tomorrow to see what it is. More
by ldb26
Employees Worked With
Don Olson, Steve Parr, Gregg Ciocca, Shawn Parr, Steve Parr
