Ciocca Subaru of Allentown

We Didn't Get Screwed! After test driving a new CrossTrek and talking a few numbers with Greg, my wife and I decided to sleep on it. During the drive home we kept going over After test driving a new CrossTrek and talking a few numbers with Greg, my wife and I decided to sleep on it. During the drive home we kept going over and over everything, trying to figure out how we were getting screwed in this deal. We kept thinking that there was no way they were being this honest with us. After a goods night sleep, we came to the realization that this might be for real. Greg worked with me through email to get the numbers down even more to where my wife and I were comfortable making the deal. We drove up two days later and took delivery of the car. This dealership is one in a million in my opinion. They are honest, gave us everything we asked for without a fight, and catered to our needs. I highly recommend visiting them even if it's out of your way. We drove about an hour to get there and will happily do it again for our next car purchase. I recommend them to everyone, but especially those who feel they might be taken advantage of at normal dealerships. Greg is not a typical salesman. He was kind, connected with us, treated us with respect, helped us, and got us the deal we needed. We also met Mr. Ciocca, the CEO. I was impressed with his generosity and kind attitude. Even gave us a business card and told us to contact him directly if we had any problems. I'm surprised he was even there, let alone getting to meet him. Can't say enough positive things about everyone at Ciocca Subaru! Best car buying experience of my life! More

Kindness I must say that even tho the title of the dealership has change but the employees still treat you as family. I would never go to a different dealershi I must say that even tho the title of the dealership has change but the employees still treat you as family. I would never go to a different dealership. I must say this for the reason was that I been searching for a car for a year. The salesman (Michael Mohr) never backed down or gave up helping me. Thank you Micheal More

Completely satisfied We stopped by the dealership on Saturday just to get information on the Forester. We met Michael Mohr on site and was completely satisfied with his s We stopped by the dealership on Saturday just to get information on the Forester. We met Michael Mohr on site and was completely satisfied with his sales approach and overall personality. At no point did we feel forced to make the deal. The entire process was smooth and completely satisfying. We walked away trading in our 2005 Chrysler Pacifica for a 2015 Forester... Very nice change. I would highly recommend the brand, Ciocca dealership, and especially Michael Mohr. Thank you, More

Very Satisfied On 4/19/14 I visited Ciocca Subaru and purchased a new Legacy. Everyone on the Ciocca team was kind and helpful. Todd was friendly, informative and On 4/19/14 I visited Ciocca Subaru and purchased a new Legacy. Everyone on the Ciocca team was kind and helpful. Todd was friendly, informative and did't pressure me in any way. He made the whole process pleasant and smooth. Anthony, in the finance department, was also very thorough and helpful. I have purchased cars at other dealerships in the past and never have had such a pleasant experience. Thank you, Linda Yoworsky More

Nick Mann Nick did a great job walking me through this process and closing the deal. I came into the dealership with the intention of gathering data only, but h Nick did a great job walking me through this process and closing the deal. I came into the dealership with the intention of gathering data only, but he was so trustworthy, honest, and direct about what I wanted, and about the logic of making the purchase immediately, that he was able to convince me to make the purchase that very night. I am glad I did! Very nice example of salesmanship. You do not need to be aggressive or dishonest to sell cars. You just need to 1) listen carefully to what the customer wants; 2) help complete their reasoning process with facts and data that they may not have at their disposal and; 3) be honest and trustworthy and sincere. Nick exemplified all of this. Great job! More

New 2015 Forrester Sales team was very friendly. I did not feel pressured to buy. Fair pricing on trade in. Worked to get in my price range within reason. Sales team was very friendly. I did not feel pressured to buy. Fair pricing on trade in. Worked to get in my price range within reason. More

Subaru Crosstrek This is our 4th Subaru purchased at this dealership. It is the first Subaru we bought since the dealership became Ciocca. We had decided to chec This is our 4th Subaru purchased at this dealership. It is the first Subaru we bought since the dealership became Ciocca. We had decided to check out the Subaru Crosstrek. The day we both test drove this car we made the decision it was the car we wanted. Our salesperson, Dennis Roberti, did not pressure us at all. He was very knowledgable as well as friendly. We spent the afternoon with him as he made the experience of buying our new car effortless. We were 100% satified with the way Dennis handled everything. He always took our needs into consideration. He didn't miss anything in showing us all the ins and outs of the new car. We were very comfortable with him. Dennis treats his customers like they are good friends. I would not hestitate recommending Dennis and Ciocca Subaru to anyone I know who might be buying a new car. Marlene and Jay Plotnick More

Professional Team I wanted to forward this note to the owners and management of Ciocca Subaru for the support and assistance that your Service Advisor Clyde Mumma provi I wanted to forward this note to the owners and management of Ciocca Subaru for the support and assistance that your Service Advisor Clyde Mumma provided today. After returning from the gym and pulling into my garage, I noticed that my headlamp was out on the passenger side. Knowing that I would be going out of state this Holiday weekend to visit family and friends, I contacted the service team and spoke with Clyde. He was extremely helpful and courteous to my situation, and instructed me to come in right away so that the bulb can be replaced before the close of business. Although it was 4:00 on Good Friday, they were able to assist me in replacing the headlamp and getting me on my way in record time. I' am very appreciative of such a well organized and helpful service team for all of their quick work and attention to detail (even washing the car) that was provided. What a great team of professionals that are employed at Ciocca Subaru. Keep up the great work!! Got to run..... Sincerely, Kyle Sykes Subaru Legacy Owner More

My wife is happy. I'm happy. Safety and reliability led us to choose a Subaru, and reputation led us to choose Ciocca. My wife had a pretty good idea of what she wanted, so I did Safety and reliability led us to choose a Subaru, and reputation led us to choose Ciocca. My wife had a pretty good idea of what she wanted, so I did the research. We walked into Ciocca about 2:00, and by 4:00 we had a deal. Greg Fichter did a good, professional job establishing rapport and providing relevant information without beating us over the head with it. He understands that with a high quality car like Subaru, he doesn't have to push people to get them to buy. More

My Ciooca experience I am a repeat customer of Dean Moyer. I find his demeanor very calming and reassuring. Being of limited income, I was not sure I would be able to affo I am a repeat customer of Dean Moyer. I find his demeanor very calming and reassuring. Being of limited income, I was not sure I would be able to afford a new car. Indeed, this is the first new car I've purchased in 30 years. My last was a certified pre-owned car at this dealership. Mr. Moyer takes the necessary time to fully explain every detail of the purchasing experience and especially wants you to understand all the new technologies on your new vehicle. The financing and management staff were willing to rework the finances to a point that I was comfortable with the transaction. I'm very pleased with the time they put into making me happy. Everyone in the dealership was very friendly and helpful from the front desk to the service people. And I really like the new car! More