Ciocca Subaru of Allentown

Wonderful! Art Berger was my sales rep the 1st time I purchased a Subaru. Because of my wonderful experience, I utilized him for my second purchase. Art Berger was my sales rep the 1st time I purchased a Subaru. Because of my wonderful experience, I utilized him for my second purchase. More

Excellent! I would recommend Ciocca Subaru to anyone looking for a car as it was a great experience overall. I had a truly great experience with Jeffrey Staver I would recommend Ciocca Subaru to anyone looking for a car as it was a great experience overall. I had a truly great experience with Jeffrey Staver as I did last time. He is great to talk to and very accommodating. It was really a pleasure. More

Loyal Subaru Fan Traded in my beloved 2004 Subaru Outback on a 2013 Subaru Outback in mid-August. Paid a fair price for the 2013, but was initially offered a trade - i Traded in my beloved 2004 Subaru Outback on a 2013 Subaru Outback in mid-August. Paid a fair price for the 2013, but was initially offered a trade - in value over $2000 below the lowest Blue Book value for my 2014. After negotiating, settled for a trade - in price "only" $200 below the lowest Blue Book value. Salesman Jimmy was wonderful to work with. He paired my cell phone with my car's Bluetooth system for me and spent time explaining how to use my car's technology. Jimmy is very dedicated and obviously enjoys working with customers. He worked with me until 9:20 p.m. even though the advertised closing time is 9:00 p.m. I've been a customer of Becker/Ciocca Subaru for many years. Their service advisors and mechanics are top notch. Love their loaner car program- so convenient for those of us who have to get to work while our cars are in for service. More

enjoyable new car experience Mike Mohr was like talking to an old friend. Very professional and pleasant. Couldn't have asked for a better experience. Mike is the man. Mike Mohr was like talking to an old friend. Very professional and pleasant. Couldn't have asked for a better experience. Mike is the man. More

Win - Win I was the owner of a 2013 Ford Escape with only 5,550 miles. I purchased this vehicle brand new and never felt comfortable with it. I went on Ciocca's I was the owner of a 2013 Ford Escape with only 5,550 miles. I purchased this vehicle brand new and never felt comfortable with it. I went on Ciocca's web site and found a 2015 Subaru Forester that I liked. I contacted Shawn Parr (Internet Online Advisor) to put a hold on this vehicle until the next day when I could test drive it. That night, I checked the internet for a fair trade in price for my Ford Escape and a fair price to pay for my new Subaru Forster. The next day I went to Ciocca at 1:00 PM and was met by Mike Mohr (Sales Specialist) and did a test drive. The Forester ran flawlessly and I was very impressed. While doing the test drive I was thinking about how bad I was going to get beat up on my trade, but I really wanted this Forester. When I returned I sat down with Mike Mohr to discuss the numbers. I expressed my concerns about my trade and gave him a rough idea of what I was willing to pay. He went to Steve Parr (General Manager) and returned with the numbers which were less than I was expecting to pay. In all of my car buying experiences, this has NEVER happened to me. There was no back and forth haggling. I then sat down with Todd Paulus (Finance Manager) who answered all my finance, warranty and service questions. I traded the Ford Escape and drove off with my new 2015 Subaru Forester and was home in time for dinner. After dealing with Ciocca's sales staff of Shawn, Mike, Steve and Todd, I experienced courtesy, professionalism and knowledge of their product. If their Service Department is anything like their Sales Department, this will be a win-win situation! More

Mom,s new car We purchased a new Subaru Forrester for my wife ,trading in a 10 yr old Honda Odesyee. The sales staff, Mike Vannote were friendly and honest, he fou We purchased a new Subaru Forrester for my wife ,trading in a 10 yr old Honda Odesyee. The sales staff, Mike Vannote were friendly and honest, he found a car for me much earlier than expected. Financing with Nick Desimone was fast and easy, with a decent rate and excellent explanations. I would highly recommend them and will definitely use the again in the future. More

1st new car in almost years I'm a 48 year old female and I just bought a new Subaru Forester after having a Saturn VUE for 10+ years and 182k miles. I had heard some bad feedbac I'm a 48 year old female and I just bought a new Subaru Forester after having a Saturn VUE for 10+ years and 182k miles. I had heard some bad feedback about the Subaru dealers in the area however my experience with both John Hersey (Internet) and Dean Moyer (Sales) was both pleasant, professional, knowledgeable and not pushy. If you are looking for a new car, I would highly recommend you check out Ciocca Subaru and speek with either one of them. More

we were very pleased Today we purchased a crosstrak from Scott. Our experience was great he was very helpful and answered all our concerns and worked with us to get the be Today we purchased a crosstrak from Scott. Our experience was great he was very helpful and answered all our concerns and worked with us to get the best deal. We visited the dealership three times, I told Scott the first visit was not very pleasant, I was disappointed with the service. I can't explain why we felt left out except we went looking for an Impreza and could not find a car that we liked. We did further checking and found the crosstrak. We went back the second time and had Scott and we explained how we felt the first visit, we were looking for guidance and did not receive any it was like this is what we have take it or leave it. On our second visit we had checked into the crosstrak and found it had all the frills that we wanted. We went back to sign a deal and Scott and the dealership was very nice, we love the car and bought the 7 year warranty wo we are looking forward to having no difficulties in the future. More

Purchased new Subaru Legacy Nick Mann treated us the no nonsense approach and did everything we asked without the typical sales circus sales tactics. My wife and I buy a new car Nick Mann treated us the no nonsense approach and did everything we asked without the typical sales circus sales tactics. My wife and I buy a new car on average once every 7 years and we greatly appreciate the professionalism we received from Nick Mann at Ciocca Subaru. If you want a great price and easy process on trading in a well worn Subaru on a new model, it's worth your time to visit Ciocca. We were pleased with our new 2015 Legacy and the sales process as well. David and Ellen Beidelman More

Amazing Car Buying Experience Car buying is typically not a task people enjoy, however, my experience with Ciocca Subaru was amazing. I truly can't say enough about the experience Car buying is typically not a task people enjoy, however, my experience with Ciocca Subaru was amazing. I truly can't say enough about the experience. From the moment I walked in, I was not only treated with geniune friendliness, but I never felt that anyone was trying to push products on me or push me past my comfort level(which I have experienced at other dealerships). Greg Fitcher, my sales rep, made this car buying experience memorable. He is a friendly and knowledgeable guy who helped walk me through the whole process and made sure everything was perfect. He is dedicated to customer service - even following up with me a few weeks after the purchase to make sure everything was going well with the car. Buying a car can be stressful, but that was not the case here. I plan on buying all my cars from Ciocca from now on. More