Ciocca Subaru of Allentown

Excellence in Action My husband and I were very impressed with our recent experience at Ciocca Subaru. Bob Pavone provided an excellent, comprehensive and customer-focuse My husband and I were very impressed with our recent experience at Ciocca Subaru. Bob Pavone provided an excellent, comprehensive and customer-focused experience for our request for a six-cylinder Outback. We were able to wait in the comfort of our home until the vehicle arrived shortly before Christmas. Bob called the day the car arrived at the dealership, and we were able to meet with him that same day. He answered our questions, was concerned that our needs for the vehicle were met, was pleasant and was able to have our vehicle ready for us to leave with it that same day. Christian Rivera provide excellent technical overview of the car's electronics and was patient and also customer-focused during this session. Nicholas DeSimone of the financial team was professional, friendly and focused and worked to assure us that we understood all the advantages and details of the Ciocca Promise package. And lastly, we were very impressed that Gregg Ciocca took the time to meet with us and also checked to be certain that our experience was outstanding. An awesome experience! More

Great deals and awesome cars I went to Ciocca subaru in Allentown and worked with Ben Walsh he gave me awesome attention and was very concerned about my needs in the car. He helpe I went to Ciocca subaru in Allentown and worked with Ben Walsh he gave me awesome attention and was very concerned about my needs in the car. He helped me choose the best car. He also didn't try to sell me the car if it was not what I wanted he got me a great deal and was very pleasant to work with. I'm so happy with my new 2015 subaru impreza premium edition. I woukd recommend going to Ciocca Subaru for any car needs everyone there was very nice and always made sure youre comfortable. More

absolutely the best around 10/10 couldn't be happier Being 19 and wanting a 2015 wrx one dealer kinda laughed at me and I cam to ciocca on black friday (extremely busy) and had nothing but a great experi Being 19 and wanting a 2015 wrx one dealer kinda laughed at me and I cam to ciocca on black friday (extremely busy) and had nothing but a great experience talked to don olson and he was the nicest guy to deal with he was very helpful and friendly I knew what I wanted and custom ordered me my car and did everything I could ever ask for and the financial team was also amazing in helping me out and doing everything they could to make sure I was able to get the car of my dreams, couldn't be happier with my experience and I would definitely recommend ciocco to anyone looking to purchase a new or used subaru More

Car purchase We worked with Justin Haas (Sales) and had an excellent sales experience. It was a pleasure compared to other cars sales reps I had to deal with in th We worked with Justin Haas (Sales) and had an excellent sales experience. It was a pleasure compared to other cars sales reps I had to deal with in the past. He was always professional, patient and responded to our questions and concerns promptly. He wanted to earn our business and he did. More

great people to deal with 67 years old bought plenty of cars in my time this was the best buying experience in my lifetime knew what i wanted and the sales people made it happe 67 years old bought plenty of cars in my time this was the best buying experience in my lifetime knew what i wanted and the sales people made it happen at my price.....where everyone was happy at the end of the buying experience More

Very Appreciatieve I recently purchased a Subaru. I owned a Subaru in the past. Another family member also recently purchased a Subaru and experienced a horrific acciden I recently purchased a Subaru. I owned a Subaru in the past. Another family member also recently purchased a Subaru and experienced a horrific accident. I am confident that if it this family member were not driving a Subaru, the outcome would not have been as favorable. It is a safe car. The employees, Steve Jr. and Steve Sr. were very friendly and empathetic. More

Only Dealership I Use I have purchased 4 vehicles from this dealership and have always had an exceptional experience. This time I had the pleasure of working Greg Fitcher. I have purchased 4 vehicles from this dealership and have always had an exceptional experience. This time I had the pleasure of working Greg Fitcher. He took the normal "weeks worth of haggling" into less the 24 hours to come to the deal I was looking for. He was professional, understood my needs, and had a very quick response time. When going over the financing of our newest vehicle, I worked with Nick DeSimone. His vast knowledge of Subaru's warranty plans was very impressive and he made sure I understood my warranty options. When I take my vehicle in for service, I always use Connie Kern. She is the best and hardest working service employee that Ciocca has. There isn't enough room in this box to type all the wonderful things I can say about her. About a year ago, one of our Subaru's were involved in an accident. We took it to Ciocca for repairs and I worked with collision manager John Everette. He made sure the vehicle was repaired back to the way it was before the accident and very thorough with the repairs. -Joe Weidner Breinigsville, PA More

Greatest Customer Service In Car Dealership Ever!!!! Each and every associate at your dealership was over the top. Dennis Roberti and Eric Dedig listened to my needs, and met them. Probably the best car Each and every associate at your dealership was over the top. Dennis Roberti and Eric Dedig listened to my needs, and met them. Probably the best car buying experience I have ever had. After spending most of my day at a competitors showroom, I arrived and was greeted immediately and completed the deal in just over an hour. OUTSTANDING!!! Thank you More

A Wonderful Spot To Buy Our First Car I can't say enough positive things about the way Ciocca Subaru does business. My fiance and I were total neophytes to this experience and were very we I can't say enough positive things about the way Ciocca Subaru does business. My fiance and I were total neophytes to this experience and were very weary of being taken advantage of, but we instead found ourselves being able to speak with candor and trust about what we wanted and what we could do to finance it. Ciocca Subaru took an experience that so often is associated with sleaze and suspicion and has turned us into loyal and avid customers. We are absolutely loving our 2015 Subaru Forester. More

Best Car Buying Experience This was the best car buying experience I have had in my 50 years of driving. I was contacted by Shawn Parr when I submitted a request for a quote thr This was the best car buying experience I have had in my 50 years of driving. I was contacted by Shawn Parr when I submitted a request for a quote through TrueCar. We immediately struck a fair deal for a car in their inventory that exactly matched what I built in TrueCar. Several other dealers also contacted me but did not have a match for what i wanted. Later that week I went to Ciocca Subaru to test drive the car and complete the purchase. I arrived at the dealership at 1pm and I was on my way home by 3pm with the new WRX Limited. Steve Parr Jr. and his father Steve Parr had all the paper work done and ready for signature after we briefly discussed warranty packages. The dealership was even able to get a lower interest rate than I was able to get from my own bank!!! Talk about helping. In addition to buying the new 2015 WRX Limited, we bought some accessories for the wife's 2014 Subaru Imprezza at a discount. I can't say enough good things about the team at Ciocca Subaru. They certainly have my business when I an shopping for a car. I highly recommend them to anyone in the market for a new or used car. More