Ciocca Subaru of Allentown

Great dealership, friendly and knowledgeable staff. My salesman was very helpful and professional. Customer service and satisfaction was his #1 concern! My salesman was very helpful and professional. Customer service and satisfaction was his #1 concern! More

Clean dealership with a helpful staff who care a lot about the customer and long term relations about the customer and long term relations More

Stopped by one evening to look at a used car. Travis was great to talk to and produced some number ranges for me to consider, based on the terms I said I wanted. He did not pressure me at all w Travis was great to talk to and produced some number ranges for me to consider, based on the terms I said I wanted. He did not pressure me at all when I told him I was looking at several other cars. We went back later in the week and dealt with Fernando who was nothing but helpful on the sales end. Everyone one there was so accommodating even though I showed up at 6:45 and they closed at 7 ( I mistakenly thought they were open until 8). We came to an agreement on price and payment. Car was ready the next day, and payment was even lower than the range they quoted me. One star off for how long I had to wait to sign final papers, I had an appt for 5:30, granted it was busy, but I waited for about 50 min. Troy in finance actually got me out of there in about 10 min or so once he and I sat down. Would definitely recommend. More

We had a great experience at ciocca pre owned with Fernando. He walked us through all of the steps we needed and made sure to show us where everything was for service and if we needed any help with ou Fernando. He walked us through all of the steps we needed and made sure to show us where everything was for service and if we needed any help with our new car. More

The whole buying process was smooth and painless. Everyone at Ciocca was professional and courteous. Great experience. Everyone at Ciocca was professional and courteous. Great experience. More

Jason Dutsch was my salesman he met me at dealer on his day off and I loved the Outback was afraid someone else would get it he put together a team to help me purchase it that day! Very appreciated very pr day off and I loved the Outback was afraid someone else would get it he put together a team to help me purchase it that day! Very appreciated very professional very knowledgeable. Everyone was kind and helpful and professional! Definitely recommend Ciocca Subaru ! Thank you for your efficiency! More

Great customer service. Everyone friendly and no extra talk or walk back and forth to the financial guy. We requested, we saw and we sat and deal came through. Easy peasy. Everyone friendly and no extra talk or walk back and forth to the financial guy. We requested, we saw and we sat and deal came through. Easy peasy. More

I had a great experience here Fernando Santiago jr was incredibly helpful he actually got a car that just came online and wasn’t even on the lot yet over to his lot for me within a few hours and I ended u incredibly helpful he actually got a car that just came online and wasn’t even on the lot yet over to his lot for me within a few hours and I ended up buying the car that day well putting a deposit to hold it I should say and a few days Later I got it… he and everyone there was very friendly and It was a quick process and they are genuinely good guys they don’t try to sell u on all sorts of things I was very pleased and I love my new car More

This is not my third purchase from Ciocca Subaru. I was in a car accident after 5 months of owning my crosstrek. Mo, in finance, actually called me in the hospital (after I sent some wonderful pictur I was in a car accident after 5 months of owning my crosstrek. Mo, in finance, actually called me in the hospital (after I sent some wonderful pictures of the accident) to make sure I was okay AND to guide me through the next steps. Marshall was wonderful with navigating the process of my new crosstrek. The process went smoothly. I can't even say enough about this dealership. I will never buy a car from another dealership again. Also, I will never buy any car except a subaru. I firmly believe I wouldn't be here today from this accident if I didn't have this automobile. More

The Dealership was very clean and well organized. Sales department was very knowledgeable and helpful. Met with Mr. Fernando Santiago, who offered water and/or coffee and was very patient with us. Sales department was very knowledgeable and helpful. Met with Mr. Fernando Santiago, who offered water and/or coffee and was very patient with us. Mr. Santiago also gave us a tour of the entire dealership and explained what we could do when it comes to servicing our vehicle. We also met Mr. Troy Nelson in the finance Dept. who was very professional and also very patient and helpful. A pleasure to deal with. Everyone was very friendly and gracious. In all, this is a dealership that I would recommend and certainly return to. More