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Ciocca Honda of Williamsport

Muncy, PA

4.8
154 Reviews

201 Lycoming Mall Dr.

Muncy, PA

17756

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154 Reviews of Ciocca Honda of Williamsport

April 04, 2026

Made an appointment to get 4 new tires put on. The service guy wanted to get the miles off the car and then is apparently a nosy xxxxxxx so he scrolls through the maintenance screen on my car so h More

by Kevin.pletz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Saar
Apr 06, 2026 -

Ciocca Honda of Williamsport responded

Kevin, thank you for your feedback, and we’re sorry to hear about your experience. We’d like to clarify that reviewing the vehicle’s maintenance information is part of our standard process for every visit, regardless of the service being performed. This helps us keep customers informed on any recommended maintenance, not to be intrusive. That said, we completely understand your frustration with the length of your visit—3 hours is longer than it should have taken, and we sincerely apologize for the delay. We truly value your continued business and would like the opportunity to make this right. We’d be happy to offer you a complimentary oil change on your next visit. Thank you for bringing this to our attention and we hope to improve your experience at your next visit to Ciocca Honda of Williamsport. -Ciocca Honda of Williamsport

March 02, 2026

Maya was great keep in contact with me as i was trying to do everything online and by phone. So all I had to do was drive to the dealership and pick up the used car. Now my problem is that its already going More

by Ddragonwhisper
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Maya
Mar 06, 2026 -

Ciocca Honda of Williamsport responded

Thank you for sharing your feedback, and we’re glad to hear Maya kept great communication and helped make the process smooth for you. We’re sorry to hear you’re disappointed with the condition of the tires. With pre-owned vehicles, tire condition can vary depending on the vehicle and its prior use, and in many cases vehicles are sold with the remaining tread life they have at the time of sale. However, we understand your concern and how that can be frustrating after a purchase. If you have any questions, please feel free to give us a call and we would be happy to address your concerns. We truly appreciate you choosing us and your kind words about Maya, and we value your feedback. -Ciocca Honda of Williamsport

February 11, 2026

Having made an appointment to discuss the purchase of a new car we arrived on Friday, February 6th at the agreed upon time and was met by Brandon Bowman. He was very helpful and friendly and he guided us More

by Jim Roberts
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Bowman
Feb 13, 2026 -

Ciocca Honda of Williamsport responded

Jim, thank you so much for the wonderful five-star review! We’re thrilled to hear that Brandon Bowman provided such a helpful and friendly experience from the moment you arrived. Guiding our guests through a smooth, enjoyable purchase process is exactly what we strive for, and we’re so glad you drove away happy in your new Honda CR-V EX-L. We truly appreciate you choosing Ciocca Honda of Williamsport and trusting Brandon and our team with such an important purchase. Enjoy every mile in your new CR-V, and we look forward to welcoming you back in the future! -Ciocca Honda of Williamsport

January 26, 2026

I worked with Maya, who was very friendly and helpful. She connected my phone to my new car--a 2026 CRV hybrid, which I love--and has followed up on several questions I had weeks after the purchase. I a More

by Elaine
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maya Larson
November 21, 2025

I am glad to comment on the truly exceptional purchase experience at Ciocca Honda Muncy. Brandon Bowman was professional, knowledgeable, and open to any questions I had. He took the time to explain all More

by Judy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Bowman and Dennis Christiana
Nov 24, 2025 -

Ciocca Honda of Williamsport responded

Judy, thank you for sharing such a thoughtful and detailed review! We’re thrilled to hear your experience at Ciocca Honda of Williamsport was exceptional from start to finish. Brandon’s professionalism, product knowledge, and patient guidance, along with Dennis’s dedication to securing a fair price and providing honest, stress-free support, truly reflect the level of service we strive to deliver every day. We’re grateful for your trust and kind words, and we’re proud to have Brandon and Dennis on our team. Enjoy your new vehicle, and thank you for choosing Ciocca Honda of Williamsport! – Ciocca Honda of Williamsport

November 17, 2025

All people involved with Ciocca Honda were friendly and professional. From the test drive to the final sale, it was an easy process that made the purchase enjoyable. More

by Roger
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gabrielle Davis, Shelby Martinez, Tim Tyler, Bill Neuhard, Kory Eck, Kelly Stabley, Jim Bennett, Dalton Smith
Nov 19, 2025 -

Ciocca Honda of Williamsport responded

Roger, thank you for the great review! We’re so glad to hear that your experience with Ciocca Honda was friendly, professional, and enjoyable from the test drive through the final sale. We truly appreciate your kind words and your business! – Ciocca Honda

October 15, 2025

Got our car from Honda and Devon made it such an easy, pressure-free experience. Super friendly and helpful! More

by lindenS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devon Fisher
Oct 16, 2025 -

Ciocca Honda of Williamsport responded

Thank you so much for the kind words! We’re so glad to hear that Devon made your car-buying experience easy, friendly, and completely pressure-free. We’ll be sure to pass along your compliments to him and the rest of the Ciocca Honda of Williamsport team, we truly appreciate you choosing us!

July 29, 2025

Heidi got me into the car I wanted with no hassle. Never pushed me into getting something I didn’t want, great experience! More

by activ98
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heidi
Jul 30, 2025 -

Ciocca Honda of Williamsport responded

Thank you so much for the awesome shoutout! We’re thrilled to hear that Heidi made your car-buying experience smooth, easy, and most importantly, totally pressure-free. That’s how it should be! Finding the right car should feel exciting, not stressful, and we’re so glad she helped you drive away in the one you really wanted, without any hassle or pushy sales tactics. We’ll be sure to pass along your kind words to Heidi, she’ll be all smiles! Enjoy every mile in your new ride and we hope to serve you again soon here at Ciocca Honda of Williamsport!

July 05, 2025

Jamie was very friendly to work with. We had no intention of buying a vehicle on Monday the 30th , but after asking many questions on different vehicles , we found one in Harrisburg tha More

by Chuck
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamie Smith
Jul 05, 2025 -

Chuck responded

Chuck Jamie was very friendly to work with. We had no intention of buying a vehicle on Monday the 30th , but after asking many questions on different vehicles , we found one in Harrisburg that was exactly what we were looking for. Jamie assured us you people could get it there for us. We love our 2026 Passport. Thank you very much

Jul 07, 2025 -

Ciocca Honda of Williamsport responded

Hi Chuck, thank you so much for taking the time to share your experience! We're thrilled to hear that Jamie was able to help guide you through the process and find the perfect vehicle—even when it wasn’t part of the original plan. We're so glad we could bring the 2026 Passport to you from Harrisburg and that it turned out to be exactly what you were looking for. Enjoy every mile, and don’t hesitate to reach out if you need anything down the road. Thanks again for choosing us!

Jul 07, 2025 -

Chuck responded

We will be back when Kelli is ready for her Honda

April 28, 2025

I was nervous about buying a new car, especially one without manual transmission, after driving my old car for 25 years. Client Adviser Brandon Bowman put me at ease, was caring and attentive, answered More

by puffinpat
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brandon Bowman
Apr 29, 2025 -

Ciocca Honda of Williamsport responded

Thank you so much for sharing your experience! We understand that transitioning to a new car—especially after 25 years—can be a big step, and we’re so glad Brandon was able to make you feel comfortable and supported throughout the process. It’s great to hear that his attentiveness, knowledge, and personable nature helped ease your concerns. We’re also pleased that the rest of the team made a positive impression. We're here for you anytime and truly appreciate your trust!

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