Ciocca Ford of York

Well here's my nightmare cause by this ford service shop on route 30 in york pa . There was absolutely nothing wrong with my truck. I took it in simply to get my spark plugs replaced since it was due. They on route 30 in york pa . There was absolutely nothing wrong with my truck. I took it in simply to get my spark plugs replaced since it was due. They highly recommend getting my fuel system port injector cleaning as well at that time like a fool of said OK the problem is they offered a service that they knew was a known issue. Look at the link below. After they completed the service, my truck started making this really loud popping sound. What happened is when they "cleaned it" they crated this issue "replace intake manifold,port injector o rings. runners gummed up causing popping noise, binding on internal rod that controls that controls flaps in intake manifold" (copy and paste it from work order). And then they had the audacity to charge me for the incompetent job they did in the first place! Now that's bad enough when they were doing the repairs for the damage that they created and charged me for. They call me and say my window washer fluid is coming out of my grill. Well, I would God well hope so I bought a high-end truck. It has a camera cleaner.You wanted to charge me almost 1000 to take apart and screw with something that's 100% working properly. Obviously, with that phone call, I told them not to touch any other part of my truck I am saying if you are looking to have damage created and to get screwed out of you money i'm sure they will be more than happy to help if you're looking for an honest ford.Dealership, there are others here in york pennsylvania!. https://www.f150forum.com/f12/popping-clunk-noise-startup-496559/ More

This dealership is all around great sales, service and parts ! Very accommodating and treat you like a person not just an appointment! parts ! Very accommodating and treat you like a person not just an appointment! More

I had a recall on my Ford escape. They came to me to get my car to service. I was very pleased with the service they did in a timely fashion. When life is very busy. Thank you to Dave They came to me to get my car to service. I was very pleased with the service they did in a timely fashion. When life is very busy. Thank you to Dave Miller & Apple team. More

Our service advisor Amanda Dellinger is wonderful to work with. She is very knowledgeable, helpful, and understanding. Anytime we need service work done she schedules us promptly and the work is performed on with. She is very knowledgeable, helpful, and understanding. Anytime we need service work done she schedules us promptly and the work is performed on time. More

The dealership care Amanda rocks very professional clean and work is done when promised A++++ and work is done when promised A++++ More

Went into to look at a used f350. Like the truck and the offer on my trade was good. A few things were wrong with the truck, none of it major. Hubs wouldn’t turn (they said they fix Like the truck and the offer on my trade was good. A few things were wrong with the truck, none of it major. Hubs wouldn’t turn (they said they fix that). Given something so obvious was wrong, they let me have the truck over night. I told them that I’d have it looked at by my mechanic. Nothing significant, shocks were shot, tires were beyond the age to pass inspection and a small oil leak fixed by an o-ring. After dropping it off and noting a few things. Two days later I got a call back saying it wasn’t the truck for me. And that other than fixing the hubs there was nothing else they were will to do. Told me to find another vehicle. When discussing the issues, the sales manager got visibly agitated and asked who I had had look at it. Started raising his voice and stormed off. I even told the sales guy let me know what you guys will do and we will figure it out. I guess they don’t need to disclose issues to the next buyer and they prob have a line of people waiting to buy it. More