Back

Ciocca Ford of York

York, PA

4.8
477 Reviews

1801 Whiteford Rd

York, PA

17402

Directions

By Type

Showing 477 reviews

October 09, 2024

I had a great experience dealing with ciocca . My salesman, Rob Mentzer was a great help . He took the time to talk to me and helped me find the best deal . I would recommend talking to Rob if you More

by holdenr672
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Mentzer
Oct 18, 2024 -

Ciocca Ford of York responded

Hi there! We are so happy to hear that Rob was a great help during your vehicle buying experience! Congratulations on your new ride! Our team greatly appreciates the five-star rating and positive review!

March 08, 2023

This dealership is all around great sales, service and parts ! Very accommodating and treat you like a person not just an appointment! More

by Kim Jesmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Jesmer and Amanda Martin
March 07, 2023

I had a recall on my Ford escape. They came to me to get my car to service. I was very pleased with the service they did in a timely fashion. When life is very busy. Thank you to Dave More

by linwoltman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Miller &Benjamin Rodriguez
March 07, 2023

Our service advisor Amanda Dellinger is wonderful to work with. She is very knowledgeable, helpful, and understanding. Anytime we need service work done she schedules us promptly and the work is performed on More

by dmiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dellinger, Amanda
March 07, 2023

The dealership care Amanda rocks very professional clean and work is done when promised A++++ More

by Eric.williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dellinger amanda
January 31, 2023

Amanda Dellinger was fantastic! Kept me updated on my Ford Edge, called me right back when I had a question, and was very kind and respectful. Car issues happen, at least next time More

by In.dk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Dellinger
Feb 13, 2023 -

Ciocca Ford of York responded

Hi there! Thank you so much for taking the time to give us a review and rating! We are happy to hear that Amanda kept you updated on your Ford Edge's service! We are always here to help, please let us know if we can provide you with any further assistance.

May 16, 2022

Sold me a used car with new inspection and oil change, turns out the rear differential was low on oil and will cost 1500 to repair new brakes put on bad rotors in the rear and the rear swaybar was broken More

by Bmarkle2
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gregory Ernst
Jun 28, 2022 -

Ciocca Ford of York responded

Hi there, we sincerely apologize that you did not have a positive experience with us. We will take your feedback to our management team for an opportunity to improve our processes.

May 09, 2022

We came to look at one vehicle and was made a great deal on our trade. The salesman Todd Horner was great. That great while working on or first deal my w wife saw something else on the lot. Now we are going More

by Gheinsey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Horner
Jun 28, 2022 -

Ciocca Ford of York responded

Hi there! We would like to apologize for the delay in response on our end. We are so excited to hear that Todd provided you with a great buying experience for you and your wife! Congratulations, how exciting! Our team is always here to help so please do not hesitate to reach out if you ever need further assistance!

May 09, 2022

Went into to look at a used f350. Like the truck and the offer on my trade was good. A few things were wrong with the truck, none of it major. Hubs wouldn’t turn (they said they fix More

by timfives
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gregory Ernst
April 03, 2022

Our salesman Rob was awesome and was very personable and helpful in the purchase of our Expedition More

by Stephanie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Mentzer
1
...