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Ciocca Ford of Souderton - Service Center

Souderton, PA

4.6
262 Reviews
Call Service Center (215) 486-2515

262 Reviews of Ciocca Ford of Souderton - Service Center

Sort by
September 22, 2024

Service was friendly, prompt and timely. I was glad to receive videos and texts to keep me informed. More

by Scott-traveler 123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Roderman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 23, 2024 -

Ciocca Ford of Souderton responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

September 22, 2024

Always a great experience. These folks always have me in and out in no time. Granted I drive a 2020 F150 and I maintain it well. Nevertheless can easily recommend them based o More

by BUDMEREDITH_TAX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 23, 2024 -

Ciocca Ford of Souderton responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

September 21, 2024

Quick to get me in the shop to check flat tire. Tires were ordered, installed and done the next day! More

by Andy Byer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Roderman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 23, 2024 -

Ciocca Ford of Souderton responded

We are so glad to hear this, Andy! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

September 19, 2024

The people were very nice and professional. They fixed the car when they said they would More

by 57chevy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 20, 2024 -

Ciocca Ford of Souderton responded

Thanks for sharing your experience with us, 57chevy! If there is anything else we can do to help just let us know! Have a great day!

September 18, 2024

This is my favorite dealership when my car needs service. They’re very thorough and honest with me. And they’re happy to assist me with anything I may need or anything I have questions about. More

by KIMBERLYMCWILLIAMS91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Roderman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler!
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Sep 19, 2024 -

Ciocca Ford of Souderton responded

We're so glad to hear it! Thank you for the great review, Kimberly! We're always here to help if anything else comes up!

September 15, 2024

Ciocca service personnel were very helpful in identifying the issues with my vehicle. Work was completed quickly. I am pleased with the work. More

by STWEBER168
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Roderman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 16, 2024 -

Ciocca Ford of Souderton responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

September 13, 2024

I was Surprised how Efficient & Professional Ciocca Ford is you Hear a Lot of Negative Comments Car Dealers Service Department But Cioccs Ford Did a Great Job...Thanks! More

by Content
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Roderman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 16, 2024 -

Ciocca Ford of Souderton responded

Thank you for the 5-star review. We are happy that you are happy. We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other tire and auto services done, remember we are here to help.

September 12, 2024

All work completed same day with no problems Always kept informed of work being performed More

by KENBUTZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 12, 2024 -

Ciocca Ford of Souderton responded

We're so glad to hear it! Thank you for the great review, Ken! We're always here to help if anything else comes up!

September 12, 2024

Good at communicating with the customer. Explained well what service needed and the cost. Very satisfied with the work. More

by DALESOUDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
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Sep 12, 2024 -

Ciocca Ford of Souderton responded

Thank you so much for the great review, Dale! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

September 12, 2024

Paul was great! Thank You! See you again. No problems so far. Have a great day More

by JYARD16
Recommend Dealer
Yes
Employees Worked With
Paul Roderman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 12, 2024 -

Ciocca Ford of Souderton responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

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