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Ciocca Ford of Souderton - Service Center

Souderton, PA

4.6
262 Reviews

262 Reviews of Ciocca Ford of Souderton - Service Center

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October 15, 2024

excellent customer service. excellent mechincal service. I am a long time customer and a returning customer. More

by GSJU611
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Ciocca Ford of Souderton responded

Thank you for the great review, Gsju! We really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

October 15, 2024

Excellent service and great communication. I really like Paul I think he is exceptional at his job. I am not a fan of using dealerships for my vehicles due to past experiences but I feel that More

by EZANTIQUES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Roderman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Ciocca Ford of Souderton responded

Thanks Ezantiques, for the 5-star review. We are happy that you are happy. We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other tire and auto services done, remember we are here to help.

October 15, 2024

No problems. Excellent service. On time performance with minimum waiting. All items checked and taken care of. More

by KENBUTZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Roderman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Ciocca Ford of Souderton responded

We are so glad to hear this, Ken! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

October 14, 2024

They offer to pickup my truck which worked great for me. Pickup and return were spot on what they quoted me allowing me to use my day as I needed. More

by michaewm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Ciocca Ford of Souderton responded

Thank you for the 5-star review. We are happy that you are happy. We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other tire and auto services done, remember we are here to help.

October 14, 2024

Best experience every time! As soon you walk in, you're greeted with a smile. Everyone is helpful and very informative. More

by donato.cheri1001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Roderman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Ciocca Ford of Souderton responded

Our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

October 11, 2024

They always treat me and my vehicles well. I recommend them to family and friends. More

by MIKEUTTERBACK727
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Roderman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Ciocca Ford of Souderton responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

October 10, 2024

They have the most convenient service center. I needed a state inspection, oil change and tire rotation. They offered to pick up the vehicle and then left it in my driveway when they were done. I More

by bobbrum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Roderman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Ciocca Ford of Souderton responded

We are so glad to hear this, bobbrum! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

October 09, 2024

Easy to set up an appointment online. Professional service, before, during, and after the appointment. More

by Pacittomark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Roderman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Ciocca Ford of Souderton responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

October 07, 2024

Very helpful. Got me right in To diagnosis the problem. Explained everything to me before doing work More

by MGAW1151980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Roderman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2024 -

Ciocca Ford of Souderton responded

We are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business.

October 05, 2024

Paul and the team were great, picked up my car and brought it back to my house! Good Service! More

by Eloizos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Roderman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2024 -

Ciocca Ford of Souderton responded

We are so glad to hear this, Eloizos! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.