Back

Ciocca Ford of Souderton - Service Center

Souderton, PA

4.7
269 Reviews

269 Reviews of Ciocca Ford of Souderton - Service Center

Sort by
April 10, 2024

They have provided 2 great trucks for us! ! I would recommend this dealership. They will provide the best deals! More

by ANDREAGLENN401
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Bill Brandle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2024 -

Ciocca Ford of Souderton responded

We are so glad to hear this, Andrea! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

April 10, 2024

Always great service, always convenient, the best of the best. Love you guys. Definitely will be back for future business. More

by JOEH6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Ciocca Ford of Souderton responded

We're so glad to hear it! Thank you for the great review, Joe! We're always here to help if anything else comes up!

April 09, 2024

In my experience, this location is the one to go to. They are efficient, pleasant and very accommodating. I would take this shop over the Quakertown shop any day. More

by lisa@interstate-fleets.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Roderman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2024 -

Ciocca Ford of Souderton responded

Thank you for your continued loyalty to our dealership. It means a great deal to us that we have earned your business over all these years. Congratulations!

April 08, 2024

This was a very easy appointment. The problem was fixed efficiently. He even e,planned the other re alls to me so that o understand them. I was appreciative of the time he took with More

by OCEANBREEZEDANCER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Roderman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2024 -

Ciocca Ford of Souderton responded

Thanks for the 5-star review. We are happy that you are happy. We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other tire and auto services done, remember we are here to help.

April 08, 2024

The service is always professional, prompt and priced as quoted. I’m a long time customer and will continue to have my vehicles serviced at Ciocca. More

by EPD_ARTIST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2024 -

Ciocca Ford of Souderton responded

Thank you so much for the great review, EPD! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

April 06, 2024

Ciocca has been a great dealership for me. They have taken care of my 2016 Escape from Day 1. I’m a satisfied customer. More

by PEGE761
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Ciocca Ford of Souderton responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

April 06, 2024

Was disappointed with the lack of clear communication of what was discovered after the prior two appointments did not appear to resolve the issue. Then truck was being held at the dealership until the occu More

by MAUBERTIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Adams
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 05, 2024

Word, word, word, word, word, word, word, word, word, word, word, word, word, word, word, word, word More

by daveinfo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Roderman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2024 -

Ciocca Ford of Souderton responded

Thank you for rating us Dave.

April 04, 2024

The last two times I have been there they have not given me a video of the whole car like they used too. Also they used to tell me what my car needed whenever I get a oil change that didn’t happen either. E More

by Cholley333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim Adams
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 04, 2024

Received my free oil change work was relatively quick and hassle free. However $42 for a tire rotation seemed high. More

by TNT114
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Tim Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2024 -

Ciocca Ford of Souderton responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. We apologize if you feel our pricing is too high, we will review your comments with our management team. Please let us know what we can do for you in the future.

...
24
...