Back

Ciocca Ford of Souderton - Service Center

Souderton, PA

4.7
269 Reviews

269 Reviews of Ciocca Ford of Souderton - Service Center

Sort by
April 18, 2024

Still working on getting issue resolved will give a full review when it is resolved More

by JWENINO
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Roderman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Ciocca Ford of Souderton responded

Thank you for the review, Jwenino. We hope to resolve your issue to your fullest satisfaction!

April 18, 2024

I like the way they handle the drop off of the vehicle and the pick up More

by MKMCGUIRE77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Ciocca Ford of Souderton responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

April 16, 2024

Appointment was good. And took care telling me things truck need as maintenance. Thank You More

by CHARLESRIDPATH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Roderman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2024 -

Ciocca Ford of Souderton responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

April 15, 2024

Ciocca Souderton is hands down the best Ciocca dealership. Ciocca Ford in Quakertown and Ciocca Hyundai in Quakertown, especially Hyundai - need to take a page from Souderton's book. More

by lisa@interstate-fleets.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Roderman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Ciocca Ford of Souderton responded

Thank you so much for sharing! We are so glad that our team offered you such a positive and memorable experience. Congratulations and welcome to our family!

April 15, 2024

Good service quick to complete Highly recommend Phone service slow Prices high Good people Try them More

by LUECKE1458
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2024 -

Ciocca Ford of Souderton responded

Thank you for the review of our service department, Luecke. We apologize if you feel our pricing is too high. We will review your comments with our management team to remain as competitively priced as we can.

April 13, 2024

I take my vehicle for repairs, oil changes etc. The staff is always very nice. I couldn't expect anything else from a dealership. More

by timboski0203
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kamila Zwolinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Roderman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Ciocca Ford of Souderton responded

Thank you for the great review, Tim! We really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

April 13, 2024

This dealership was able to finally help me with my issue with my 2024 Ford Mustang and able to assist all over my concerns. I can not recommend them enough and will be using them for all of my car needs and More

by MARKRIPPONS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Ciocca Ford of Souderton responded

Thank you very much for such a great review, Mark! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

April 12, 2024

Nothing bad to say about Ciocca Foed of Souderton , any work done was done well without having to return it and not fixed. Very well on Communication with me from managers and the service of being able to More

by TCARBOGAST
Workmanship
Recommend Dealer
Yes
Employees Worked With
Patrick Solliday
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Stinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
JP Stowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Roderman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Ciocca Ford of Souderton responded

Hi Tcarbogast, thank you for sharing your positive experience with our team's communication and drop off service. We strive to meet our customers' needs and are delighted to have been able to assist you.

April 12, 2024

Tim was a tremendous asset to your company in this transaction. He kept me constantly updated on what was going on with my vehicle while I was on vacation. He was very accommodating to allow me to pic More

by OMALLEY.JAMES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Ciocca Ford of Souderton responded

Thank you so much for the great review, James! We're glad to hear our team, especially Tim, could provide you with a great experience. Let us know if we can help with anything else!

April 12, 2024

I recently had the pleasure of experiencing the outstanding customer service provided by the car service team. The team members were knowledgeable, attentive, and went above and beyond to address a More

by schneidershelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Stinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Berrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
JP Stowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Roderman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katelyn
Apr 15, 2024 -

Ciocca Ford of Souderton responded

Shelly, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

...
23
...