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Ciocca Ford of Souderton - Service Center

Souderton, PA

4.7
269 Reviews
Call Service Center (215) 486-2515

269 Reviews of Ciocca Ford of Souderton - Service Center

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May 11, 2024

Responsive simple professional and fare pricing. Not to mention j have 2 Ford products that perform nicely. More

by MASCIANT123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Solliday
2.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Brandle
4.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Berrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Cotton
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Adams
3.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

Ciocca Ford of Souderton responded

We are so glad to hear this! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

May 09, 2024

Did a great job, delivered on time and to my satisfaction. Thank you! Would recommend using them on my truck in the future. More

by JONATHANSTUART13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2024 -

Ciocca Ford of Souderton responded

We are so glad to hear this, Jonathan! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

May 08, 2024

Great Customer service with excellent communication by John Paul and the mechanic. Timely service and follow up. More

by JPHRE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 09, 2024 -

Ciocca Ford of Souderton responded

Thank you for trusting us with your vehicle's maintenance needs and making Ciocca Ford of Souderton your shop of choice! We appreciate your business and thank you for taking the time to share your experience at our shop!

May 07, 2024

I am extremely happy with these ice at Ciocca Souderton. Thanks again great job Regards John McIntyre More

by JMCINTYRE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2024 -

Ciocca Ford of Souderton responded

Thanks for sharing your experience with us, John! If there is anything else we can do to help just let us know! Have a great day!

May 07, 2024

We were very happy with the prompt and curious service we received. The video shared by the technicians working on our truck confirming a comprehensive examination was awesome. It helped us understand the is More

by natalie.oskowitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Roderman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 07, 2024 -

Ciocca Ford of Souderton responded

Thanks Natalie, for the 5-star review. We are happy that you are happy. We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other tire and auto services done, remember we are here to help.

May 06, 2024

Paul was extremely helpful. He took time to look at my issue when I didn't have an appointment and suggest a couple different ways to handle it. Always professional and always More

by DLEACH3846
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Roderman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Ciocca Ford of Souderton responded

Dleach, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

May 05, 2024

Scheduling and maintenance with the Ciocca team is great. They communicate every step of the way. More

by FLY2WIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Roderman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 06, 2024 -

Ciocca Ford of Souderton responded

We are so glad to hear this, Fly! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

May 03, 2024

This dealership is always very thorough. They are very informative as to what they are doing and why they are doing it. More

by DEBBIE_ROSENBERGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 06, 2024 -

Ciocca Ford of Souderton responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

May 03, 2024

Helpful responsive team with on time work completion. Quality work. Have never had a problem after 5 years as a customer More

by TONY.MARZUCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Roderman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 06, 2024 -

Ciocca Ford of Souderton responded

Thank you very much for such a great review, Tony! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

May 02, 2024

Very conscientious of my time and I was kept informed of the progress at all times More

by FOX2KING
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 06, 2024 -

Ciocca Ford of Souderton responded

We appreciate you taking the time to write us a review, Fox! Please let us know if we can do anything else to help!

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