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Ciocca Ford of Souderton - Service Center

Souderton, PA

4.7
269 Reviews
Call Service Center (215) 486-2515

269 Reviews of Ciocca Ford of Souderton - Service Center

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May 28, 2024

Very professional and informative on what was going on with the vehicle and kept me updated More

by DEANMELISSAB1994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2024 -

Ciocca Ford of Souderton responded

Dean, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

May 28, 2024

Great communication with progress updates. They were happy to work with me regarding my scheduling and timing needs More

by DAN.PESSEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2024 -

Ciocca Ford of Souderton responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

May 27, 2024

I’m always happy with my service at Ciocca Ford Souderton. In, out, uneventful which is how I like it. Very professional. More

by JLHarris1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Roderman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 28, 2024 -

Ciocca Ford of Souderton responded

Thanks outbackguy, for the 5-star review. We are happy that you are happy. We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other tire and auto services done, remember we are here to help.

May 24, 2024

Friendly and knowledgeable staff. Video provided of brake check and service was unexpected and appreciated. More

by j.p.dulis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Roderman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 28, 2024 -

Ciocca Ford of Souderton responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

May 24, 2024

Super pleasant service manger and Machanic. They got me in just like they said they would. Figured out the problem and had me up and running. The truck is running great again More

by JD ontractors6095
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Stinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2024 -

Ciocca Ford of Souderton responded

Thank you so much for the great review, JD! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

May 22, 2024

No complaints, got an oil change and got my vehicle inspected. They looked over and completed the work i needed to get done and the work was done well, as far as i can tell. More

by RYANSKEHOE1995
Service Time
Recommend Dealer
Yes
Employees Worked With
Paul Roderman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 23, 2024 -

Ciocca Ford of Souderton responded

Thanks Ryan, for the 5-star review. We are happy that you are happy. We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other tire and auto services done, remember we are here to help.

May 22, 2024

Conveniences everything, especially when you get older. The dealership has been nothing but a pleasure to deal with. More

by BUICKGSX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 23, 2024 -

Ciocca Ford of Souderton responded

We're so glad to hear it! Thank you for the great review, BuickGSX! We're always here to help if anything else comes up!

May 22, 2024

That place is great! Great service people. Those service advisors need raises! The manager ain't too bad either. More

by NotTimAdams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Stinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
JP Stowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Roderman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 23, 2024 -

Ciocca Ford of Souderton responded

Thank you so much for the great review, Tim! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

May 20, 2024

Ciocca Ford of Souderton Pa has been my dealer of choice for 25 years and has always provided excellent service and sales to myself including my immediate family, business and extended family and friends. More

by FPERRI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Solliday
5.0
This rating includes all reviews, with more weight given to recent reviews.
JP Stowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Roderman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 20, 2024 -

Ciocca Ford of Souderton responded

Thank you for your continued loyalty to our dealership. It means a great deal to us that we have earned your business over all these years. Congratulations!

May 19, 2024

Always very pleasant. When you make an appointment, they are always on time with it. More

by CARNHOLD439
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Roderman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 20, 2024 -

Ciocca Ford of Souderton responded

Thank you for the great review, Carnhold! We really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

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