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Ciocca Ford of Souderton - Service Center

Souderton, PA

4.7
269 Reviews

269 Reviews of Ciocca Ford of Souderton - Service Center

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June 01, 2024

I enjoy the feature of vehicle pickup and delivery at my office. Work is very thorough and of good quality. More

by JAY.CLOUGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Roderman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Ciocca Ford of Souderton responded

Hi Jay, thank you for sharing your positive experience with our Service Department. We strive to meet our customers' needs and are delighted to have been able to assist you.

June 01, 2024

Great service. JOHN PAUL did a great job getting the truck done as fast as he can. He was very helpful. Called to let me know what was getting done. More

by DOT3150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not work with sales person
Jun 03, 2024 -

Ciocca Ford of Souderton responded

Thank you for the great review, Dot! We really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

June 01, 2024

Had never dealt with this gentleman before usually I deal with Tim or John Paul. I brought my car in for a routine oil change and tire rotation. Was alittle taken back when I was informed that with everyth More

by janestasen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Roderman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Ciocca Ford of Souderton responded

Thanks for sharing your experience with us, janestasen! If there is anything else we can do to help just let us know! Have a great day!

May 31, 2024

Timely And very courteous. Easy to make an appointment for when you’re going to wait for vehicle. More

by BETS623
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Ciocca Ford of Souderton responded

We're so glad to hear it! Thank you for the great review, Bets! We're always here to help if anything else comes up!

May 31, 2024

I didn’t meet Paul Roderman but my car was ready to go and in great condition when I got it. More

by HAYLYNNEHAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kamila Zwolinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Roderman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Kroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Ciocca Ford of Souderton responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

May 29, 2024

I like the The dealership as a whole. I like the pick up and drop off Service on the cars. More

by JAWS1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Roderman
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

Ciocca Ford of Souderton responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

May 29, 2024

Always can count on ciocca Ford of souderton to do the job right and in timely manner More

by CNEUM61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

Ciocca Ford of Souderton responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

May 29, 2024

One of the most important things to me is knowing that the work done on my vehicle is done right, the first time, every time and that has been my experience over and over at Ciocca. When you couple this w More

by rjvihs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

Ciocca Ford of Souderton responded

We are so glad to hear this, rjvihs! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

May 28, 2024

Tim the service writer and the mechanic assigned fixed my car in a timely manner. Always polite and courteous help at this dealership. More

by CGERHARD1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Ciocca Ford of Souderton responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

May 28, 2024

They are on top of everything thru technology and they are very professional. I love the little videos send to my phone about what it needs! More

by Lucy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Solliday
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Stinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Berrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Cotton
5.0
This rating includes all reviews, with more weight given to recent reviews.
JP Stowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Roderman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Kroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Ciocca Ford of Souderton responded

Thanks for sharing your experience with us, Lucy! If there is anything else we can do to help just let us know! Have a great day!

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