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Ciocca Ford of Souderton - Service Center

Souderton, PA

4.7
269 Reviews

269 Reviews of Ciocca Ford of Souderton - Service Center

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July 07, 2024

Just great to work with. Friendly. Do a good job over all. Only go there More

by HARLEYTHERE2
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Tim Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2024 -

Ciocca Ford of Souderton responded

Thank you for the great review, we really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

July 06, 2024

The minimum I ca. Say is that they got the job done and took my money. More

by houseofphysics
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Roderman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2024 -

Ciocca Ford of Souderton responded

Thank you for the 5 star review.

July 04, 2024

Took my truck in for the works oil change package. They did not rotate the tires as was stated on the receipt. When I called them out on it they just denied it and told me the mechanic has a witness. More

by rltrains
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
JP Stowman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 04, 2024

There was a lack of communication regarding my issue. My vehicle was with them for an entire day. I was told to expect a call by early afternoon. I never received a call. I stopped by with two hours unti More

by BDHGALLAGHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
JP Stowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Roderman
3.0
This rating includes all reviews, with more weight given to recent reviews.
July 04, 2024

Good service. They hold to the car warranty. And perform well. They picked me up at home and take me back to the service center on a service call. More

by dmmcaugh8
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
JP Stowman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2024 -

Ciocca Ford of Souderton responded

Thank you so much for the recommendation, dmmcaugh!

July 03, 2024

I had the most wonderful experience! My service agent was not only professional, but he was also patient and kind. I will definitely recommend anyone to bring their car here. I know I wi More

by MLYNNEW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Roderman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2024 -

Ciocca Ford of Souderton responded

Thanks Mlynnew, for the 5-star review. We are happy that you are happy. We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other tire and auto services done, remember we are here to help.

July 03, 2024

Every time I go in and get my car serviced, they always give me exceptional service. I really appreciate the team there. More

by TOGETALONG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Roderman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2024 -

Ciocca Ford of Souderton responded

We're so glad to hear it! Thank you for the great review, Togetalong! We're always here to help if anything else comes up!

July 01, 2024

Tim was helpful and knowledgeable as we diagnosed several issues on my older Ford vehicle. More

by pakken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2024 -

Ciocca Ford of Souderton responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

June 30, 2024

CFoS Service department are dedicated to serving their customers. That's why trust them with my Mustang Bullitt! I drive about 20 miles or just for work this car. Now my son Ford Escape they asked me t More

by RDEVONBROJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Roderman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Ciocca Ford of Souderton responded

Thanks Rdevonbrojr, for the 5-star review. We are happy that you are happy. We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other tire and auto services done, remember we are here to help.

June 30, 2024

The dealership was easy to get to and the car was serviced on time. Paul was very nice and I would absolutely return for all my car needs. More

by ANCHERRERA96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Roderman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Ciocca Ford of Souderton responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

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