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Ciocca Ford of Souderton - Service Center

Souderton, PA

4.7
257 Reviews

257 Reviews of Ciocca Ford of Souderton - Service Center

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November 14, 2024

Great people and excellent service thanks Paul Definitely I’ll back again I would recommend using them More

by jose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Roderman
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2024

While I'm for service, my truck was left unlocked and outside. It was robbed of all my machines I use for my job. I will not going back again. More

by BCLKEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
JP Stowman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Adams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Roderman
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2024

Personable service personnel. Responsive. Easy process. Would choose Ciocca Ford again when I need service. More

by BFARRELL77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Roderman
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2024

All the folks at Ciocca Ford of Souderton were all pleasant and customer service was a priority with myself and all around me, while I was waiting. More

by KTSCHAAB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Roderman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Ciocca Ford of Souderton responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

October 31, 2024

They are very slow in responding to customer service make promises they don't keep the only reason I use them is they are close to my home More

by JWENINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
JP Stowman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Roderman
3.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2024

A lot of standing around. Over two hours to get an oil change. Big waste of time. More

by Ian34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paul Roderman
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 26, 2024

They were on time, efficient, and very professional. I have no reservations about using them again. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Roderman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2024 -

Ciocca Ford of Souderton responded

Thank you very much for such a great review, Steve! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

October 25, 2024

Oh, Ciocca ford, I came for a tune, And figured id be there all afternoon. Wondered if I’d be dealing with a goon. Or some stinky bafoon. But my surprise. It was a really nice guy. He let me kno More

by abuncher13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Stinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
JP Stowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2024 -

Ciocca Ford of Souderton responded

Thanks for sharing your experience with us, Abuncher! If there is anything else we can do to help just let us know! Have a great day!

October 25, 2024

Ciocca provided efficient and professional service, knowledgeable technicians, fair pricing, quick turnaround, and excellent customer communication. More

by TTRUMBORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Roderman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Ciocca Ford of Souderton responded

Thanks for sharing your experience with us, Ttrumbore! If there is anything else we can do to help just let us know! Have a great day!

October 24, 2024

Good service. Need regular updates if waiting on service would be great. Customer care is awesome. More

by shajistanleyandrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Roderman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Ciocca Ford of Souderton responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. We will look to add regular updates on service! Please let us know what we can do for you in the future.

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