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Ciocca Ford of Souderton

Souderton, PA

4.7
466 Reviews
Call Dealership (215) 486-2515

3470 Bethlehem Pike

Souderton, PA

18964

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466 Reviews of Ciocca Ford of Souderton

April 18, 2024

Great service. They solve all the issues with my vehicle. Advisers are very helpful. Thank you More

by ndcataldistar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman, Tim Adams
Report | Print
Apr 18, 2024 -

Ciocca Ford of Souderton responded

Thank you for trusting us with your vehicle's maintenance needs and making Ciocca Ford of Souderton your shop of choice! We appreciate your business and thank you for taking the time to share your experience at our shop.

April 18, 2024

Still working on getting issue resolved will give a full review when it is resolved More

by JWENINO
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman, Tim Adams, Paul Roderman
Report | Print
Apr 22, 2024 -

Ciocca Ford of Souderton responded

Thank you for the review, Jwenino. We hope to resolve your issue to your fullest satisfaction!

April 18, 2024

I like the way they handle the drop off of the vehicle and the pick up More

by MKMCGUIRE77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman, Tim Adams
Report | Print
Apr 22, 2024 -

Ciocca Ford of Souderton responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

April 16, 2024

Appointment was good. And took care telling me things truck need as maintenance. Thank You More

by CHARLESRIDPATH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Roderman
Report | Print
Apr 17, 2024 -

Ciocca Ford of Souderton responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

April 15, 2024

Ciocca Souderton is hands down the best Ciocca dealership. Ciocca Ford in Quakertown and Ciocca Hyundai in Quakertown, especially Hyundai - need to take a page from Souderton's book. More

by lisa@interstate-fleets.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman, Tim Adams, Paul Roderman
Report | Print
Apr 15, 2024 -

Ciocca Ford of Souderton responded

Thank you so much for sharing! We are so glad that our team offered you such a positive and memorable experience. Congratulations and welcome to our family!

April 15, 2024

Good service quick to complete Highly recommend Phone service slow Prices high Good people Try them More

by LUECKE1458
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman
Report | Print
Apr 17, 2024 -

Ciocca Ford of Souderton responded

Thank you for the review of our service department, Luecke. We apologize if you feel our pricing is too high. We will review your comments with our management team to remain as competitively priced as we can.

April 13, 2024

Great experience, we were able to make a deal, and everything went smoothly. Love my new explorer. More

by Dan M. M.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kamila Zwolinski
Report | Print
Apr 15, 2024 -

Ciocca Ford of Souderton responded

Hi Dan. We are incredibly grateful that you took the time to share your feedback with us! We put customer satisfaction as our top priority and look forward to working with you again!

April 13, 2024

I take my vehicle for repairs, oil changes etc. The staff is always very nice. I couldn't expect anything else from a dealership. More

by timboski0203
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kamila Zwolinski, Tim Adams, Paul Roderman
Report | Print
Apr 15, 2024 -

Ciocca Ford of Souderton responded

Thank you for the great review, Tim! We really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

April 13, 2024

This dealership was able to finally help me with my issue with my 2024 Ford Mustang and able to assist all over my concerns. I can not recommend them enough and will be using them for all of my car needs and More

by MARKRIPPONS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman, Tim Adams
Report | Print
Apr 15, 2024 -

Ciocca Ford of Souderton responded

Thank you very much for such a great review, Mark! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

April 12, 2024

Nothing bad to say about Ciocca Foed of Souderton , any work done was done well without having to return it and not fixed. Very well on Communication with me from managers and the service of being able to More

by TCARBOGAST
Workmanship
Recommend Dealer
Yes
Employees Worked With
Patrick Solliday, TJ Stinson, JP Stowman, Tim Adams, Paul Roderman
Report | Print
Apr 15, 2024 -

Ciocca Ford of Souderton responded

Hi Tcarbogast, thank you for sharing your positive experience with our team's communication and drop off service. We strive to meet our customers' needs and are delighted to have been able to assist you.

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