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Ciocca Ford of Souderton

Souderton, PA

4.7
469 Reviews
Call Dealership (215) 486-2515

3470 Bethlehem Pike

Souderton, PA

18964

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469 Reviews of Ciocca Ford of Souderton

June 27, 2024

They always do a good job scheduling me in and no problems with the service. More

by salong93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman, Tim Adams, Paul Roderman
Report | Print
Jun 28, 2024 -

Ciocca Ford of Souderton responded

Thanks for sharing your experience with us, Salong! If there is anything else we can do to help just let us know! Have a great day!

June 27, 2024

Staff is courteous and helpful. I particularly like that they video inspections showing you what they're seeing and what they need to perform. More

by ept512a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman
Report | Print
Jun 28, 2024 -

Ciocca Ford of Souderton responded

We appreciate you taking the time to write us a review! Please let us know if we can do anything else to help!

June 27, 2024

The staff is great and they worked on my car quickly and thoroughly. Thank you. More

by RDIETRICH357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman, Tim Adams, Paul Roderman
Report | Print
Jun 28, 2024 -

Ciocca Ford of Souderton responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

June 26, 2024

Whitney and Dave are the best out there! Wouldn’t recommend doing a deal anywhere else! More

by RBWBUILIDINGTRADES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Dowd , Whitney Smith, Devin Kroll
Report | Print
Jun 27, 2024 -

Ciocca Ford of Souderton responded

Thank you so much for sharing! We are so glad that our team offered you such a positive and memorable experience. Congratulations and welcome to our family!

June 26, 2024

I was never told what the cost of my oil change would be. $239 is outrageous. No one at Ciocca offered to rectify the situation. More

by johnpogas
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim Adams
Report | Print
June 26, 2024

It was a great experience! John assisted me, he was very friendly, understanding, and very knowledgeable. He didnt try to push unneccesary services for my car. I would highly r More

by Cara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Paul
Report | Print
Jun 27, 2024 -

Ciocca Ford of Souderton responded

We're so glad to hear it! Thank you for the great review, Cara! We're always here to help if anything else comes up!

June 26, 2024

Paul was very informative, helpful, and friendly. No hassle at all and the work was completed timely. More

by Ryan Cunningham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Berrier, Paul Roderman
Report | Print
Jun 27, 2024 -

Ciocca Ford of Souderton responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

June 25, 2024

So helpful! Made the service trip easy and painless! Awesome service - Thank you! I will be back. More

by PHERMANN2473
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Roderman
Report | Print
Jun 27, 2024 -

Ciocca Ford of Souderton responded

We are so glad to hear this, Phermann! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

June 25, 2024

Good everything, knowledge, organization, technology, personnel and customer focused. Easy to acces facilities and comfort amenities. More

by JOHNCARSI2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman
Report | Print
Jun 27, 2024 -

Ciocca Ford of Souderton responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

June 25, 2024

They found my problem when I left my truck there. It was tough to find. More

by ADAGER72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman, Tim Adams, Paul Roderman
Report | Print
Jun 27, 2024 -

Ciocca Ford of Souderton responded

Thank you for the review, Adager. We were happy to find the tough problem for you.

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