Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Ciocca Ford of Souderton

Souderton, PA

4.6
467 Reviews
Call Dealership (215) 486-2515

3470 Bethlehem Pike

Souderton, PA

18964

Directions

By Type

467 Reviews of Ciocca Ford of Souderton

December 25, 2024

Poor sales experience and even worse customer service, I wouldn’t recommend anyone to do business with this establishment. More

by MICHAELWMARRS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mike Lawrence , Logan Young
Report | Print
Dec 30, 2024 -

Ciocca Ford of Souderton responded

Michael- We're truly sorry to hear about your experience, and apologize for any frustration caused. Your feedback is important to us, and we'd like the opportunity to address your concerns. Please feel free to reach out to us directly so we can learn more about what happened and work towards a resolution. We value your input and hope to make things right.

December 12, 2024

Ciocca Ford Souderton is such a pleasure to work with. I use them exclusively to service my Subaru when possible because of their level of customer service and genuinely taking care of their customers. More

by VTAIRA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Roderman
Report | Print
Dec 13, 2024 -

Ciocca Ford of Souderton responded

Thank you for your kind words! We’re thrilled to hear that you’ve had such positive experiences with Ciocca Ford of Souderton. Providing excellent customer service is our top priority, and we’re so glad that our team has earned your trust for both sales and service. We truly appreciate your continued loyalty and look forward to taking care of you and your Subaru for many years to come!

December 09, 2024

I’m always pleased with the service I receive at Ciocca. My car is taken care of quickly and everyone is very helpful. More

by EZANTIQUES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman, Paul Roderman
Report | Print
Dec 10, 2024 -

Ciocca Ford of Souderton responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

December 07, 2024

Was pleased to help us with our F450 power problem in a quick friendly manner More

by jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Roderman
Report | Print
Dec 10, 2024 -

Ciocca Ford of Souderton responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

December 06, 2024

Everyone at dealership is friendly and informative I am always well taken care of Thank you ciocca More

by Edge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Roderman
Report | Print
Dec 10, 2024 -

Ciocca Ford of Souderton responded

Thank you so much for the wonderful review, Edge! Our team really appreciate it! Let us know if we can help with anything else!

December 04, 2024

Staff was courteous and polite. Facility was clean. Don’t remember seeing any of the staff pictured below. More

by OTHERVERSION
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman, Tim Adams, Paul Roderman
Report | Print
Dec 05, 2024 -

Ciocca Ford of Souderton responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

December 03, 2024

Very easy to work with , excellent group of people , very friendly and helpful Thank you More

by AMWM65
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devin Kroll
Report | Print
Dec 05, 2024 -

Ciocca Ford of Souderton responded

Thank you so much for sharing! We are so glad that our team offered you such a positive and memorable experience. Congratulations and welcome to our family!

December 02, 2024

Lack of communication. Didn’t own up to their own mistake. Total of 25 days with out my vehicle. Tried to sell me something that wasn’t related to the issue I was having. More

by ERICM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyler cancel , JP Stowman
Report | Print
December 01, 2024

Went to look at new trucks over the course of several days found the right truck at the right price. The sales team was very accommodating to what I needed for tow capability. More

by TYoda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Areford-Bliem
Report | Print
Dec 02, 2024 -

Ciocca Ford of Souderton responded

Thank you for your great review! We're thrilled to hear you found the perfect truck at the right price. It's wonderful that our sales team was able to accommodate your needs and help you choose the right vehicle for your towing capabilities. We appreciate your trust in us and look forward to serving you again in the future!

November 30, 2024

Kamila is very nice and makes you feel comfortable I would deal with Kamila again More

by gdiedrich72
Recommend Dealer
Yes
Employees Worked With
Kamila
Report | Print
Dec 02, 2024 -

Ciocca Ford of Souderton responded

Our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

1
2
...
47