Ciocca Ford

I never bought a new car in my life. I had never considered buying one and probably wouldn't have if it were at any dealership other than faulkner ciocca ford quakertown. The sales representative wa considered buying one and probably wouldn't have if it were at any dealership other than faulkner ciocca ford quakertown. The sales representative was extremely helpful. Willing to explain everything, they made good on my every request and detailed the car to perfection. The I gave the price 3 stars because for those of us who like to be frugal, the price is never low enough;) they worked with our budget and even though negotiation got alittle heated they were glad to give us our price! All around good feelings about this dealership. If you come in prepared and with your paperwork done, you can get your price. More

Not really thrilled with the dealership. The used car Not really thrilled with the dealership. The used car I purchased needs a four wheel alignment, the wipers wer shot, and the sales pitch for all th Not really thrilled with the dealership. The used car I purchased needs a four wheel alignment, the wipers wer shot, and the sales pitch for all the extras was WAY too long. I arrived during a snow storm and had a 2 hour drive back, and the finance guy insisted on showing me all options for increasing my monthly payment. This wasn't my first time buying a car, and they did their best to drag the process out for about 3 hours. I picked the vehicle up on Sunday, and was told there would be a full tank of gas; it was 3/4. I asked for an ice scraper (didn't care how cheap) be placed in the car for pick up; it wasn't. Floor mats were left stapled together, in the trunk. No one even opened them and put them in place. Now, these are all minor things, but this dealership repeatedly said how important customer satisfaction is to them ... if that WAS TRUE, I would have expected these things to be done. Would I go back? Probably not. Would I recommend them to a friend? Probably not, and definitely not to a family member More

I had shopped around for three weeks for a new f150. Just as I had gotten what I thought was my best price on the exact truck I wanted a text message from MR. Ag Antonios came through. It simply said "call m as I had gotten what I thought was my best price on the exact truck I wanted a text message from MR. Ag Antonios came through. It simply said "call me I want to sell you a truck." I told him for me to come down it would take beating this deal by 1000. He did that with a better truck! Hands down the best experience I have ever had with a car dealership. They have a customer for life. Thanks also to Ron Grigg who went out of his way to meet me on New Year's Eve!!! Get your best deal then get ready for quakertown ciocca ford to beat it. More

Overpriced on vehicle they were selling and way too low on trade! To make matters worse, they gave me 13k for my car, citing many things wrong with it, then turned around without fixing anything and put i on trade! To make matters worse, they gave me 13k for my car, citing many things wrong with it, then turned around without fixing anything and put it on the lot for 20k! Shady! So, either they lied about the condition of my car to me, or they are selling a car that needs much done to it for over market value!! I have bought several cars in my life, this dealer does not offer fair pricing or fair trade. Worst experience I ever had. Go somewhere else, this is still a buyers market. Another dealer will probably make sure you leave satisfied... This dealer does not care. To top it off, poor detailing. More

11/15/13 I went to this dealership to get a price on a 11/15/13 I went to this dealership to get a price on a new gt500, I wanted to trade in my new Camaro ss, upon looking at the car that they wanted 75 11/15/13 I went to this dealership to get a price on a new gt500, I wanted to trade in my new Camaro ss, upon looking at the car that they wanted 7500.00 over sticker price the general manager came out and said he wanted to know if we could get together on the price of the gt500 before running numbers on my car. I went to take another look at the gt500 and they took my car for a joy ride with 2 people in the car. I found this out upon leaving they parked my car out back, changed the radio station, both sunvisors down which were up, the passenger seat was all the way back, which was all the way up. I found this to be very unprofessional considering my car had 130 miles on it at this time. they also kept the registration for my car and had to mail it to me. I had purchased vehicles from there in the past but, now I will never go back or recommend them to anyone. More

they are the top of the xxxxxxxx dealer i ever met.with unconscionable appraisal for you trade in.i am not recommand this dealer to all my friend . unconscionable appraisal for you trade in.i am not recommand this dealer to all my friend . More

I was looking for a 1st car for my daughter and came in to see Mike Blackmon. He sat down with us to talk about what we were looking for and price range. He went through the inventory and showed us a 2000 to see Mike Blackmon. He sat down with us to talk about what we were looking for and price range. He went through the inventory and showed us a 2000 Malibu. We were very happy with the service because he listened to exactly what we were asking for, did not try to sell us something we were not happy with. We bought the car, and she's thrilled with it. I'm planning to bringmy other daughter in to see Mike about buying her 1st new car! More

My Wife and I bought 2013 Escape from Ronald Griggs answered all our questions an concerns addressed them until we were completley satisifed without giving us that feeling of rushed..pressured or on t answered all our questions an concerns addressed them until we were completley satisifed without giving us that feeling of rushed..pressured or on to the next customer.Alot of neighbors an family admired Fords new look for Escape inside an out..very impressed..and we tell them all where they can go to get one @ "Faulkner Ciocca Ford of Quakertown!" Thanks...Bob Brenda More

Purchased my new Mustang Boss 302 from Big Mike. He's a good guy. They did a good job detailing my car for my pickup day and they got me in and out quickly so that I was able to get home before the He's a good guy. They did a good job detailing my car for my pickup day and they got me in and out quickly so that I was able to get home before the rain. More

We decided to look for a newer Ford Explorer and checked many dealer websites. When I wrote to Faulkner Ciocca asking about Explorers, I got a prompt response from Mike Giambattista and Ron Grigg. They wo many dealer websites. When I wrote to Faulkner Ciocca asking about Explorers, I got a prompt response from Mike Giambattista and Ron Grigg. They worked diligently to find me what I was looking for. At that point, I stopped searching other dealers and decided to stick with them. When I finally got to go to the dealership, I was greeted by a very professional man who found who I was looking for and then met Mike in person. It wasn't just one person who made this buy exceptional--it was a team and you did not feel pressure during the process. From finding the vehicle I wanted, to test driving, completing paperwork, and finalizing the sale, the entire experience was less stressful than I ever remember! I would highly recommend Faulkner Ciocca and I definitely plan on returning in the future for any other car purchases! More