Ciocca Ford

The best customer service and deal I have ever had! Faulkner Ciocca by far had the best customer service out of any of the dealerships i have ever shopped at and that is important. all of the sales reps Faulkner Ciocca by far had the best customer service out of any of the dealerships i have ever shopped at and that is important. all of the sales reps were very nice in helping me choose something within my budget. the GM Ag, was the kindest and most understand person. he put me in a vehicle that i would not be able to afford if i did not get this great deal. Highly Recommended! More

Top Notch The sales person i dealt with was Ron G Wow he got me a great deal and the whole staff was friendly and warming.Thanks for getting me financing when The sales person i dealt with was Ron G Wow he got me a great deal and the whole staff was friendly and warming.Thanks for getting me financing when no one else would even speak to me Pete Rocco More

Amazon Experience Great service. Very understanding and patient staff. highly recommend! I wanted to lease a car and wanted a price within my budget. They worked out a Great service. Very understanding and patient staff. highly recommend! I wanted to lease a car and wanted a price within my budget. They worked out a deal that fit my budget. I got the car that I wanted for a price that I could afford! More

car problem I purchased a used Ford explorer through Danya Webb at Faulkner-Ciocca in Quakertown. I have had nothing but problems with this vehicle. I noticed aft I purchased a used Ford explorer through Danya Webb at Faulkner-Ciocca in Quakertown. I have had nothing but problems with this vehicle. I noticed after I got it home that the inspection sticker was expiring. I contacted the dealer because every used car I have purchased prior to this had a fresh sticker on it. I spoke with Danya a she told me that they often don't inspect used vehicles. Well I had to spend around $400.00 on brakes so it would pass. Well two weeks ago the transmission failed. Now I am looking at a $3500.00 repair. Again I attempted to get help from the dealer, I called several times to speak with Danya Webb but she never returned my calls. I finally spoke to someone who told me she was on a leave of absence. BUYERS BEWARE OF THIS DEALER AND THEIR STAFF. More

Do not buy any vehicle from them !!!! Me and my boyfriend recently purchased a 2011 gmc terrain from them a month after we have it a check engine light came on so I took it to the garage t Me and my boyfriend recently purchased a 2011 gmc terrain from them a month after we have it a check engine light came on so I took it to the garage they said it was the catalytic converter called the dealership and the head guy said if it was that it would of had to show before we bought it so we set up an appointment to take it down which is an 1 and half away drove there they did nothing at all because the light was not on then. Week later light comes on so we set up an appointment to take it down and they said it would take an hour for them to look at. It sat in the same place for 40 minutes and exactly 20 minutes later after they pulled it out I sat there and waited for it to go forward to the place where the check it out it did not go forward instead they backed it up into a parking spot and brought me my keys saying they can't find anything wrong with it . Now the vehicle has started lurching and the motor is not running the way it should. Also when asked Dawna Webb about the warranty she stated it was sent to the bank and when asked how we could get a copy all she stated was I don't know. More

Very Shady Dealership - Stay Away ! I purchased a lot of cars in my life time, but this experience was the WORST ! Salesman were nonchalant and most of the time I was just waiting for t I purchased a lot of cars in my life time, but this experience was the WORST ! Salesman were nonchalant and most of the time I was just waiting for them. I ordered a Focus and price of car was wrong at time of negotiating and at time of pick-up ! VERY POOR !! Dealer wanted to do some shady pricing to get me the $750 rebate - VERY UNETHICAL ! It took 2 1/2 hours to pick-up car, it was a Wed. morning and I did not finance ! Dealer was offering different upgrades to give them a good rating...I think that is called a BRIBE. All they care about is their rating. Go somewhere else !!!! More

Very bad experience Drove an hour and a half to buy an F-150 from Faulkner-Coccia. They had one price listed on their website and another price on the vehicle in their lo Drove an hour and a half to buy an F-150 from Faulkner-Coccia. They had one price listed on their website and another price on the vehicle in their lot with the same VIN #. I had to show them their conflicting price advertisements. At that time their GM became agitated and rude and essentially through my wife and I out of their showroom. No problem though because I simply drove back to my local Ford dealer and had them order me the same vehicle from another dealership and saved over $500 in the process. I would never consider doing business with Faulkner-Coccia again. More

Above and Beyond It gives me great pleasure to highly recommend Faulkner-Ciocca Ford and General Manager Ag Antonios. After purchasing a vehicle for my daughter, an un It gives me great pleasure to highly recommend Faulkner-Ciocca Ford and General Manager Ag Antonios. After purchasing a vehicle for my daughter, an unforseen mechanical issue arose which could have caused a problem in the near future. Mr. Antonios handled the potential problem immediately. (Did I mention that I received a Veteran's Discount when I purchased the vehicle?) When is the last time you heard of an auto executive and a dealership that placed customer service above the bottom line? If you are in the market for an auto purchase this is the auto group that should be your 1st stop. More