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Ciocca Ford Lincoln of Lawrenceville

Lawrence Township, NJ

Overview
Employees
Reviews
Vehicles
4.6
296 Reviews
At Ciocca Ford of Lawrenceville, we go above and beyond just buying and selling cars. Our top priority is getting you a solution that leaves you feeling satisfied with your automotive solution. When you work with our team, you'll find a large selection of the latest Ford models and exceptional pre-owned trucks, SUVs, and cars. However, you won't get just a shopping experience - we offer superb financing options, experienced service technicians, and a well-stocked parts department offering genuine OEM options. It's not hard to see why so many customers love shopping with Ciocca Ford of Lawrenceville.
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2920 Brunswick Pike

Lawrence Township, NJ

08648

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Showing 296 reviews

April 09, 2024

The service agent and technician were very professional and completed my service on a timely basis More

by SWANKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Krzaczyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

Helpful
April 09, 2024

Very Prompt service. Great overall communication. Fulfilled all of my requests! Was Convenient and easy - Great job! More

by THESANFORDSONS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Krzaczyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

Thank you for the great review, we really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

Helpful
April 09, 2024

The service person that helped us was both professional and pleasant. She answered all my concerns More

by JIKEFUGI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Krzaczyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 10, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

We're so glad to hear it! Thank you for the great review, Jikefugi! We're always here to help if anything else comes up!

Helpful
April 09, 2024

Jacket was very knowledgeable and friendly explaining the issues with ford F150 was very happy with the work that was done More

by fciccone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Krzaczyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 10, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

Helpful
April 08, 2024

Available and easy to talk with to get answers. This was not the case with the Flemington location. More

by sbecker379
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Krzaczyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 08, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

We really appreciate the recommendation, Sbecker! Thank you!

Helpful
April 07, 2024

Worst experience ever. Your service center is a joke. I will never be coming back. More

by FENRIS2112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Espinoza
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

Sorry to hear that you had a bad experience at our dealership. Please call 609-882-2900 and speak with one of our managers to discuss further.

Helpful
April 07, 2024

Awesome experience! In and out within 2 hours! Love my new Maverick, and will definitely be back! More

by ANTHONY.J.FALKENSTEIN1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Douglas Sorge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

We are so pleased to hear our team offered you such a positive and memorable experience. It is our goal for every customer. Congratulations and welcome to our family!

Helpful
April 07, 2024

Perfect scheduling and on time. Pleasant, knowledgeable Associates respecting the vehicle and property. What else can you ask for? More

by jeanette.busby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha and Cody
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Apr 08, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

Thanks for sharing your experience with us, Jeanette! If there is anything else we can do to help just let us know! Have a great day!

Helpful
April 07, 2024

Scheduling was easy and the customer service was excellent. My service was very fast and I am extremely satisfied. More

by MERRIEOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Krzaczyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 08, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

We're so glad to hear it! Thank you for the great review, Merrieod! We're always here to help if anything else comes up!

Helpful
April 07, 2024

Service Adviser, Jackie, was the best I have ever dealt with. She was kind, courteous, and efficient. I will continue to have my vehicle serviced at Ciocca Lincoln Lawrenceville because of her. I also appr More

by KLBVARRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Krzaczyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 08, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

Thank you for the excellent review regarding our service department and staff! We apologize for the lack of accommodations in our lounge. We will review your comments with our management team to provide the best experience possible.

Helpful
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