Ciocca Ford Lincoln of Flemington

Simply put you will not find a better sales team then you'll find at Ciocca Ford of Flemington. I had placed an order for a 2024 Maverick knowing full well that it would take months to arrive. These you'll find at Ciocca Ford of Flemington. I had placed an order for a 2024 Maverick knowing full well that it would take months to arrive. These vehicles were in great demand and supply was limited so many dealerships were jacking up prices with obscene markups. I was so pleasantly surprised when I realized that's not how they do business here. Kevin Crowley was a pleasure to work with and the process was stress free. As I waited the vehicle had increased its price by $600 over what we had agreed upon. When my vehicle arrived, I was concerned, and expected to be faced with the harsh reality that they wouldn't honor our agreed price. I expected they would balk at my insistence that they do that and then refuse to refund my deposit if I decided to opt out. I hadn't needed to worry. Honesty prevailed. Ciocca Ford of Flemington and Kevin Crowley teamed to provide the very best vehicle purchase experience of my life, and I have had many. It went smoothly and completely stress-free. And Jordan in finance was a blessing as well. She was informative but never pushing the hard sell. Truly professional and delightful. I can't say enough about this wonderful team at Ciocca Ford of Flemington. If in the market for a new vehicle you owe it to yourself to sit down with one of these fine folks. You will not be disappointed. More

Peter Puglia was great, knowledgeable and professional. He made the buying experience a pleasure. Jim O'Brien, GM and Jordan McDonald, Finance manager were very helpful. The Ciocca team was a pleasure to He made the buying experience a pleasure. Jim O'Brien, GM and Jordan McDonald, Finance manager were very helpful. The Ciocca team was a pleasure to work with. Highly recommend the Ciocca dealership, experience was excellent. More

David Harry was great. Very friendly and helpful. Peter Chicarelli was his usual professional self. Diego was great. Special shout out to Bianca who has great customer ser Very friendly and helpful. Peter Chicarelli was his usual professional self. Diego was great. Special shout out to Bianca who has great customer service skills and basically got the whole ball rolling. More

This experience was fantastic! Jim the GM and Kevin the Sales Manager were true to their word from the beginning of the purchase process. Probably the easiest buying experience I’v Jim the GM and Kevin the Sales Manager were true to their word from the beginning of the purchase process. Probably the easiest buying experience I’ve ever had and I completely recommend them to anyone looking for a vehicle. Yes a vehicle, not just a Ford. They have every brand imaginable under their Ciocca dealerships and I’m certain that this buying experience is the process and care that they extend to all their customers. It was a pleasure doing business with them and it will not be my only purchase from these gentleman! Thank you again to y’all! More

Derick and team were great from a buying experience. I was honestly just looking for a basic Maverick, but when I mention a couple "nice to haves" Derick was able to find one within two days as if I sp I was honestly just looking for a basic Maverick, but when I mention a couple "nice to haves" Derick was able to find one within two days as if I special ordered it. The truck is just awesome at a very reasonable price. Thanks team, I'll sure to be back. More

Transparent, direct, and not at all pushy. I really enjoyed the buying experience here and working with the Ciocca team and Kevin. I really enjoyed the buying experience here and working with the Ciocca team and Kevin. More

Being a Silverado guy for ever, I just had to switch to the power boost F 150 I was blown away how far ford has moved ahead. You caught Chevy with their pants down, special thanks the Scott in service and the power boost F 150 I was blown away how far ford has moved ahead. You caught Chevy with their pants down, special thanks the Scott in service and Kevin for putting it all together! Hmmm that Bronco looked really sharp maybe I need to go back! Thanks Bruce P More

Disappointed in the service from Ciocca Ford of Flemington. My once time GO TO Ford dealer I have always been extremely satisfied with the quality of work and customer service provided by Flemin Flemington. My once time GO TO Ford dealer I have always been extremely satisfied with the quality of work and customer service provided by Flemington Ford. I have always given 5 star reviews as well as complimented staff on social media. On May 15 2024 I dropped off my 2021 F150 for service regarding a transmission concern. At that time I had 59,600 miles on the vehicle. Later that day I was notified that the Service Manager recommended I get the 60,000 mile service performed I will admit that I did not ask what this included (my bad) however I assumed that Ford's scheduled 60,000 mile service described in the owner's manual (replacing the engine air filter, cabin air filter, spark plugs and various system inspections) was what I was getting. The transmission repair was covered under the warranty and the only cost would be the additional 60,000 mile service I agreed to. The invoice total was $679.07 Two weeks later I dropped the truck off for an oil change and tire rotation. The multipoint inspection sent to me indicated I needed the air filter replaced. I was shocked to no filters were replaced during the service performed two week prior. When I reviewed the invoice for the 60,000 mile service the only parts listed were 6 spark plugs and some dielectric grease. When I called the Service Dept to ask what was going on I was told the 60,000 mile service only included changing spark plugs. After speaking with the Service Manager and asking him if he thought $679.07 for replacing spark plugs was excessive he told me: "Walmart prices are going up too and you still shop there". In the past I have never thought twice about paying premium costs for service knowing that my vehicle was being cared for by highly trained technicians and I was receiving the highest quality customer service. I always thought Flemington Ford was the best Ford dealer for miles around and always promoted the dealership with friends and colleagues. After this experience you can be assured I will never use Flem Ford again. More

Leased a Ford Explorer ST from Ciocca Ford Lincoln of Flemington and I couldn’t be happier with the experience. From start to finish the experience was just incredible! Peter Puglia is the best rep the h Flemington and I couldn’t be happier with the experience. From start to finish the experience was just incredible! Peter Puglia is the best rep the have there hands down, not pushy and takes all your needs into consideration when trying to find the right car for you! I will never do business with another dealership, Ciocca has my business for life! More

Just leased a 2024 Mustang from Ciocca and I couldn’t be happier. Kevin and Mike were both great during the process. Extremely helpful and straight forward team at Ciocca! happier. Kevin and Mike were both great during the process. Extremely helpful and straight forward team at Ciocca! More