Ciocca Chrysler Dodge Jeep Ram of Flemington
Flemington, NJ
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4,054 Reviews of Ciocca Chrysler Dodge Jeep Ram of Flemington
Customer service at its worst in the service department since being bought out by Ciocca. I scheduled my appointment for 2 recalls and oil change 2 months in advance only to arrive and wait 30 minutes and since being bought out by Ciocca. I scheduled my appointment for 2 recalls and oil change 2 months in advance only to arrive and wait 30 minutes and be told no loaners are available. I live 45 miles away and drove 45 minutes for nothing. The service Dept has gotten so bad ever since Ciocca took over 2 years ago. Not the same dealership like it used to be. The service Dept is so disorganized. They’re just interested in upselling you extra services to run up the bill. So much for being a loyal customer to a dealership that’s just interested in scheduling appointments and not being able to keep them. More
Alex was very helpful and responsive. Made working with my insurance company easy, would be happy to work with service dept again Made working with my insurance company easy, would be happy to work with service dept again More
Staff was very informative and easy to work with. We’re happy to answer any and all questions. Would certainly work with them again in the future. We’re happy to answer any and all questions. Would certainly work with them again in the future. More
Great service and parts departments. The oil change and tire rotation was quick and well done. All the employees were friendly and considerate. The oil change and tire rotation was quick and well done. All the employees were friendly and considerate. More
First time major purchase, all of the sales men and everyone I interacted with was so kind in helping me find something and made sure I was happy with the car I choose. They worked with me to get me a everyone I interacted with was so kind in helping me find something and made sure I was happy with the car I choose. They worked with me to get me a price that was ideal and were very knowledgeable about all of my options. They made sure to explain everything and never tried to upsell just to make money. They made sure I was satisfied from start to finish and walking away happy. They have great customer service. More
From start to finish the staff at Ciocca Dodge were informative, courteous and friendly. It was my first time as their customer but it won’t be the last. Thank you for getting me into a super fun veh informative, courteous and friendly. It was my first time as their customer but it won’t be the last. Thank you for getting me into a super fun vehicle especially during these economically tough times More