Ciocca Chrysler Dodge Jeep Ram of Flemington

Does not stand behind their work Had a top end rebuild on a 2014 grand Cherokee in 12/2023. Had to return to the Ciocca for another issue. Upon inspection it was found the top end rebuild was faulty and the a 2014 grand Cherokee in 12/2023. Had to return to the Ciocca for another issue. Upon inspection it was found the top end rebuild was faulty and the most of the seals are leaking oil. The service advisor “tried” to have Chrysler make an exception for the repair. This was supposed to take a while for them to answer. David had gotten an answer back within an hour, a flat out no. Asked Thor a manger to speak with me. I believe the manager name was Roy. He had called me with pretty much not a care about the issue. He proceeds to say let’s just be real it’s a 10 year old vehicle. Yes, but with major repair under 2 years old that has failed. After going back and fourth he proceeds to tell me he didn’t have to call me, only did it as a curtisy. They refused to explore any options what so ever. It was just take it or leave it and literally tough luck so sad to bad. I have been a mopar owner for life. I will never deal with this dealership or even buy another mopar product as long as I live if this is how they test a loyal customer. Long story short Ciocca Chrysler Jeep could care less about you as a client. Only cares about the $$$. If I am so lucky to even get a response to this review( I doubt I will) it will be the standard” we are sorry to hear about this negative experience. Pleas contact one of our managers at 908-788-xxxx” I will now have to take my vehicle to a trusted mechanic and spend upwards of $1200 to correct an issue that should never have happend. More

This was my second vehicle from Ciocca dealerships but my first RAM. Bob Escott was very easy to deal with and made the process as smooth as possible. I would highly recommend Ciocca Chrysler Dodge Jeep Ram first RAM. Bob Escott was very easy to deal with and made the process as smooth as possible. I would highly recommend Ciocca Chrysler Dodge Jeep Ram of Flemington to anyone looking for a new vehicle with this brand. Thanks again guys, I love the new truck! More

The dealership provided great customer service and follow-through. They try to accommodate your schedule. follow-through. They try to accommodate your schedule. More

Was having issues with my front collision sensor in a brand new Compass. Curtis and the mechanic figured it out really quickly after two other dealerships just put a bandaid on the problem. It’s not the brand new Compass. Curtis and the mechanic figured it out really quickly after two other dealerships just put a bandaid on the problem. It’s not the closest dealership to home, but I’ll consider taking it there regularly. More

The team here actually makes you want to come back! They are not annoying car salesmen and truly work to do every thing they can to make the car of your dreams work for you and your budget. The team is They are not annoying car salesmen and truly work to do every thing they can to make the car of your dreams work for you and your budget. The team is no xx and just good people. Continue to come back for all our cars and refer to everyone I know! More

Curtis was knowledgeable, polite and did additional research to get me the answer I was looking for. research to get me the answer I was looking for. More

Great representative of the ciocca group of car dealerships. Their staff was accommodating and prompt. The tech answered my questions on a video walk around which was appreciated and unique. Even dealerships. Their staff was accommodating and prompt. The tech answered my questions on a video walk around which was appreciated and unique. Even though I didn't buy the jeep there next time ciocca will be most favored nation! More

This Ciocci Jeep dealership provided the absolute best car buying experience that I have ever had. Billy made the whole experience a pleasure. car buying experience that I have ever had. Billy made the whole experience a pleasure. More

My experience with Ciooca Jeep RAM of Flemington was very easy and the whole process was quick and comfortable. The staff was very polite and friendly. easy and the whole process was quick and comfortable. The staff was very polite and friendly. More

The folks at Ram service are so nice! They are extremely pleasant. I had to bring my dog and they treated him like one of the family. I would highly reccomend Ciocca Ram service! They are extremely pleasant. I had to bring my dog and they treated him like one of the family. I would highly reccomend Ciocca Ram service! More