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Ciocca Chevrolet - Service Center

Quakertown, PA

4.7
95 Reviews

95 Reviews of Ciocca Chevrolet - Service Center

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March 21, 2024

Overcharged f pr a cabin air filter which the part according to GM IS 9.00 and I was charged 89.99 More

by bdette6267
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Pacella
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Chehouri
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jess Patterson
3.0
This rating includes all reviews, with more weight given to recent reviews.
March 18, 2024

Christopher and Javier are AMAZING! Ciocca Chevy in Quakertown should hold on to these 2 employees with both hands. They are the ONLY good thing that came from this experience. I have t More

by LORE.MCFADDEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher and Javier
Mar 19, 2024 -

Ciocca Chevrolet responded

Thanks Lore, for the 5-star review. We are happy that you are happy. We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other tire and auto services done, remember we are here to help.

March 17, 2024

Excellent service Chisthoper Wygand like always was very professional and very polite He is a great person Thanks you Horacio Minguillon More

by Cowboys123xxx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chisthoper Wyngad
Mar 18, 2024 -

Ciocca Chevrolet responded

Horacio, thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

March 11, 2024

The dealership is very clean with friendly people, they explain things very clearly to you. More

by bigfootbolton
Recommend Dealer
Yes
Employees Worked With
Sam Pacella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Chehouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesu Reynoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Sorochiello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jess Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Pichardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Huggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ty Golden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2024 -

Ciocca Chevrolet responded

We are so glad to hear this! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

March 02, 2024

The greatest service and workmanship. I would highly recommended them. Glad to be a customer More

by MZIEGELE
Recommend Dealer
Yes
Employees Worked With
Allen Sorochiello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Pichardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Huggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2024 -

Ciocca Chevrolet responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

March 01, 2024

I wouldn't go anywhere else to service my vehicles. Always a good experience there. More

by Erica Prokurat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Pacella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Chehouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesu Reynoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Sorochiello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jess Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Pichardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Huggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ty Golden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2024 -

Ciocca Chevrolet responded

Thanks Erica, for the 5-star review. We are happy that you are happy. We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other tire and auto services done, remember we are here to help.

January 20, 2021

In the last year I think I’ve spent over 2 grand on a car that has gone in for a regular check up (oil, etc) and had supposedly 173728 things wrong with it. One time a water pump broke a week or so after hav More

by Sneal05
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not important
Jan 25, 2021 -

Ciocca Chevrolet responded

We apologize for your experience with our dealership. Customer satisfaction is our top priority, and we'd like to do our best to correct this situation for you. Please feel free to contact us and speak to one of our managers so we can take care of this situation for you. Thank you for your feedback.

Jan 25, 2021 -

Sneal05 responded

Ive spoken to a manager before and all that happened was taking a few dollars off of labor on the bill. That was not enough.

November 17, 2020

Drove all the way from Lebanon and it was worth the drive! They had all the paperwork prepare before I even got there so I could get back on the road quicker! Kyle was the greatest preparing everything More

by Emiliopuci
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle
Dec 14, 2020 -

Ciocca Chevrolet responded

Thanks for taking the time to write us a review! We're glad our team could deliver a great experience for you. Let us know if there is anything else we can do to help!

April 01, 2020

Horrible mechanics and no knowledge of being a professional mechanic.leave fluids on your vehicle and put on an oil filter on so tight it takes hours to get off iv never seen something so ridiculo More

by Mark
Recommend Dealer
No
Employees Worked With
No idea and don't want to know
May 07, 2020 -

Ciocca Chevrolet responded

Mark, we apologize for your experience with us. Please feel free to call us at (215) 608-3246 and speak to general manager Dan Maida to see how he can help with this situation. We appreciate your feedback.

February 09, 2019

Ciocca Chevy He ignored clients who where coming into the service department. Not helpful and didn't follow Chevy's service for the vehicle. Was rude on the call, More

by TheImpalahissonowns
Recommend Dealer
No
Employees Worked With
George Van Vogt
Feb 11, 2019 -

Ciocca Chevrolet responded

I am confused regarding your review which I believe was posted in error to our dealership, Conicelli Toyota Springfield. We are not Ciocca Chevrolet nor do we have any affiliation with them. Paula DiGiacomo, Customer Relations Mgr

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