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Ciocca Chevrolet - Service Center

Quakertown, PA

4.7
95 Reviews

95 Reviews of Ciocca Chevrolet - Service Center

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April 02, 2024

Brian in service was great at keeping me in the loop and answering any questions I had. Very effective communication. More

by mattbikle
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Deleon
Apr 03, 2024 -

Ciocca Chevrolet responded

Thank you so much for the great review, Matt! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

April 01, 2024

HIGHLY RECOMMEND! !! They got my truck in. Sent me a video of my truck. Called me ,great communication. They did only what, I wanted...same day finished my truck. Also More

by Bob campbell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Wygand
Apr 01, 2024 -

Ciocca Chevrolet responded

Thank you for sharing your positive experience with us! We're glad to hear that we could accommodate your needs by getting your truck in, providing clear communication including a video of your truck, and completing the work to your satisfaction on the same day.

March 31, 2024

The staff are always top notch. They are very respectful, helpful, and are never pushy. More

by TRAVISCROFTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Wygand
Apr 01, 2024 -

Ciocca Chevrolet responded

We appreciate you taking the time to write us a review, Travis! Please let us know if we can do anything else to help!

March 31, 2024

The dealership was very accommodating, especially with my short timeframe being in the area only for 2 days. They are trust worthy and honest. I would recommend them to anyone. More

by RYANGIANONI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Huggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach domyan
Apr 01, 2024 -

Ciocca Chevrolet responded

Thank you for your kind review, Ryan! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

March 30, 2024

Everything went well done in a timely manner price was ok check out was fast More

by RDHRYVNAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Apr 01, 2024 -

Ciocca Chevrolet responded

We really appreciate the recommendation, thank you!

March 30, 2024

Highly recommend. Staff is experienced, friendly and are never pushy when it comes to the recommended services. More

by Erica Prokurat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Chehouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Huggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Ciocca Chevrolet responded

We are so glad to hear this, Ericaprokurat! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

March 27, 2024

Terrible communication was passed around to numerous people and the added on unexpected charges from finance More

by SMCMAHON1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sam
March 27, 2024

Christopher was great and kept constant communication throughout the entire service appointment. I believe the prices for labor are a little expensive in comparison to other service centers. More

by John Shorten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Wygand
Mar 29, 2024 -

Ciocca Chevrolet responded

Thank you for sharing your experience with our service department, John. We apologize if you feel our pricing is too high. We will review your comments with our management team to remain as competitively priced as we can.

March 26, 2024

The team at Ciocca are great. Chris is the best! Fantastic customer service and they always take plenty of time going over my whole car and make recommendations on maintenance. I More

by PBENNER911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Wygand
Mar 27, 2024 -

Ciocca Chevrolet responded

Thanks for sharing your experience with us, Pbenner! If there is anything else we can do to help just let us know! Have a great day!

March 24, 2024

The Service representative was very professional, knowledgeable and excellent customer service. He kept me updated all through the process. More

by jpminguillon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan
Mar 26, 2024 -

Ciocca Chevrolet responded

Thank you for the great review, jpminguillon! We really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!