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Ciocca Chevrolet - Service Center

Quakertown, PA

4.7
111 Reviews
Call Service Center (215) 536-2100

111 Reviews of Ciocca Chevrolet - Service Center

Sort by
April 24, 2025

i am very unhappy with the service department for way I had been treated I took my truck in for wash & other things got a text at 10am letting me know all was done but the wash I called them back at 4pm to More

by billl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Javier service manager
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April 11, 2025

Had a 2:30 appointment. They didn’t take my vehicle in till 3:15 so I was there for a hour and a half for a simple oil change. The woman on the phone who made the appointm More

by BILLVANPELT62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sam Pacella
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jess Patterson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ty Golden
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2025 -

Ciocca Chevrolet responded

Hi Bill, Thank you for taking the time to share your feedback. We’re very sorry to hear about your recent visit and the delay in getting your vehicle in for service. Waiting that long for a simple oil change—and feeling unwelcome on top of it—is not the experience we want any of our customers to have. We’re glad to hear the team member who scheduled your appointment left a positive impression, but it’s clear we fell short in other areas. Your comments have been shared with our service leadership so we can address this with the team and make improvements. We truly appreciate you bringing this to our attention, and if you’re open to it, we’d like the chance to make it right. Please don’t hesitate to reach out to our service manager directly.

April 02, 2025

I was able to make an appointment easily and quickly. They diagnosed the issue fast and have been extremely helpful. More

by khacker.kh25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Wygand
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Apr 03, 2025 -

Ciocca Chevrolet responded

Thank you for sharing your experience! We're so glad to hear that scheduling was quick and easy, and that we were able to diagnose the issue efficiently. It's great to know our team has been helpful throughout the process. We truly appreciate your feedback and are always here to assist you when needed!

March 23, 2025

I was very well satisfied with how my car looked after its Spring cleaning. Thank you. More

by PWKGMK
Recommend Dealer
Yes
Employees Worked With
Person who greeted me
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Mar 24, 2025 -

Ciocca Chevrolet responded

Thank you for your kind review! We're so glad to hear that you were satisfied with your car's Spring cleaning. We truly appreciate your feedback and look forward to taking care of your vehicle again in the future!

March 09, 2025

Always accommodating with making appointments to fit my schedule friendly courteous and professional. Thank you Chris Wigand for your undivided attention to each customer. Really appreciate being kept advi More

by EILEEN.MCGLYNN7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Wygand
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Mar 10, 2025 -

Ciocca Chevrolet responded

Thank you so much for your amazing review! We’re thrilled to hear that Chris and our team have consistently provided you with friendly, professional service, and that the video updates have helped you stay informed throughout the process. It means a lot that you’re willing to make the drive from South Jersey to visit us, and we’re grateful for your continued trust in Ciocca of Quakertown. We truly appreciate your kind words and look forward to serving you for many more miles ahead!

February 13, 2025

It was a nice place to go the people were nice I will go back More

by TKINNEY0727
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Sorochiello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Holmes
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 13, 2025 -

Ciocca Chevrolet responded

Thank you so much for your kind words! We're thrilled to hear you had a great experience. We look forward to welcoming you back soon!

February 11, 2025

Always a good experience. Very friendly, easy to make an appointment. Chris is the best More

by angi1442
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris In service
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Feb 11, 2025 -

Ciocca Chevrolet responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

February 06, 2025

Just had a complimentary oil change for purchasing a used truck at their West Chester Dealership. Service was fast. Would have been a 5 star if I didn't have to stop and top off 2 tires that had low pressure More

by MMACKEY119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Deleon
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Feb 06, 2025 -

Ciocca Chevrolet responded

Thank you for your feedback! We're glad to hear that you had a fast and convenient experience with the oil change and that you found our shop clean and easy to access. We truly appreciate your input about the tire pressure, and we’ll make sure to pass it along to our team for future improvements. We want every aspect of your service to meet your expectations, and we’ll strive to ensure everything is checked thoroughly next time. Thanks again for choosing us, and we look forward to serving you again!

February 04, 2025

The staff was very friendly and explained everything completely. I felt like I could trust the information I was getting, and the service was completely very fast while I waited. More

by NATEDB8929
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Wygand
Report | Print
Feb 04, 2025 -

Ciocca Chevrolet responded

Thank you for the fantastic review, Nate! We’re so glad to hear that you felt well-informed and trusted the information you received. It’s great to know that the service was fast and efficient while you waited. Your satisfaction is our top priority, and we’re thrilled to have met your expectations.

February 02, 2025

This was a very great service with many details, I liked the video provided too More

by MADELINECONLEY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Huggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 04, 2025 -

Ciocca Chevrolet responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

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