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Ciocca Chevrolet of West Chester

West Chester, PA

4.8
604 Reviews
Call Dealership (484) 364-3809

715 Autopark Blvd

West Chester, PA

19382

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604 Reviews of Ciocca Chevrolet of West Chester

April 20, 2024

Ciocca service department identified the issue and resolved the problem. It took two appointments but was done correctly per the TSBs. More

by JDOLAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Hart, Jason Garrison
Report | Print
Apr 22, 2024 -

Ciocca Chevrolet of West Chester responded

We are so glad to hear this, JDolan! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

April 19, 2024

Great communication on appointment and pricing. I would recommend Ciocca without hesitation Thank you Ciocca More

by Johneovi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Van Vogt, Rick Hart
Report | Print
Apr 22, 2024 -

Ciocca Chevrolet of West Chester responded

Thanks Johneovi, for the 5-star review. We are happy that you are happy. We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other tire and auto services done, remember we are here to help.

April 19, 2024

Professional and efficient dealership and service center. George clearly explained all the work that my Suburban needed and kept me updated. More

by NATEBLEVINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Van Vogt
Report | Print
Apr 22, 2024 -

Ciocca Chevrolet of West Chester responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

April 19, 2024

Very pleasant, customer service great and was out in & out in a timely fashion matter More

by MEGHANN.PURTELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Swartwood, George Van Vogt, Lenny Kirkner
Report | Print
Apr 22, 2024 -

Ciocca Chevrolet of West Chester responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

April 19, 2024

Basic service but was done quickly with good communication, no one reset the oil percentage on the dashboard. More

by JACQSON521
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Garrison
Report | Print
Apr 22, 2024 -

Ciocca Chevrolet of West Chester responded

Thank you for the review regarding our service department, Jacqson. We are glad we could complete your service quickly and with good communication. However, we apologize for not resetting the oil percentage on the dashboard. If you need to come back in for us to complete this, just let us know!

April 18, 2024

After dropping off our vehicle, we got a video of everything the mechanic saw and suggested. He was able to figure out our vehicles issue and have it fixed in the same day! Highly recommend this deal More

by BAILEYGREENWOOD42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Van Vogt
Report | Print
Apr 22, 2024 -

Ciocca Chevrolet of West Chester responded

We're so glad to hear it! Thank you for the great review, Bailey! We're always here to help if anything else comes up!

April 18, 2024

Got an appointment same day and was out in under an hour for state inspection More

by durnan.bruce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Hart
Report | Print
Apr 22, 2024 -

Ciocca Chevrolet of West Chester responded

Thanks for sharing your experience with us, Bruce! If there is anything else we can do to help just let us know! Have a great day!

April 17, 2024

I appreciate the attentive, knowledgeable & friendly customer service at Ciocca. The team is always eager to assist! Ciocca is fair in pricing and go out of their way to offer discounts when possible! More

by RETA WATKINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Van Vogt, Rick Hart
Report | Print
Apr 18, 2024 -

Ciocca Chevrolet of West Chester responded

Thank you for trusting us with your vehicle's maintenance needs and making Ciocca Chevrolet of West Chester your shop of choice! We appreciate your business and thank you for taking the time to share your experience at our shop, Reta!

April 16, 2024

Great service as usual. The team there always go above and beyond to help their customers. More

by ASHD1018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Van Vogt
Report | Print
Apr 17, 2024 -

Ciocca Chevrolet of West Chester responded

Thank you so much for taking the time to leave an excellent rating, Ashd. We really appreciate your business. Please let us know what we can do for you in the future.

April 16, 2024

When you come here, you will be dealing with a group of knowledgeable people that are here to help. Across the board from sales to service, you will be treated with pure professionalism. It was very comfor More

by mtsiegl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike ( corvette technician), CJ McGrogan, Hugh Gillespie, Rick Hart
Report | Print
Apr 17, 2024 -

Ciocca Chevrolet of West Chester responded

Thank you so much for the great review, mtsiegl! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

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