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Ciocca Chevrolet of West Chester

West Chester, PA

4.8
604 Reviews
Call Dealership (484) 364-3809

715 Autopark Blvd

West Chester, PA

19382

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604 Reviews of Ciocca Chevrolet of West Chester

August 02, 2023

George in service was responsive, helpful and got us back on the road quickly, Thanks! More

by donnasugg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Van Vogt
Report | Print
Aug 11, 2023 -

Ciocca Chevrolet of West Chester responded

Thank you for your kind review! We're glad to hear that our team provided you with excellent service and effective communication. We appreciate your feedback.

August 01, 2023

Great customer service! Courteous, knowledgeable, fair and friendly. Will definitely keep coming back. Nice job! More

by KCREGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Van Vogt, Rick Hart
Report | Print
Aug 03, 2023 -

Ciocca Chevrolet of West Chester responded

Thank you so much for the great review, KCREGO! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

August 01, 2023

Ciocca team was easy to deal with, I would recommend them to any new car purchaser! More

by JAMESREAVEY58
Recommend Dealer
Yes
Employees Worked With
Corey Lestansky, Justin Shacknai
Report | Print
Aug 15, 2023 -

Ciocca Chevrolet of West Chester responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

August 01, 2023

I was impressed by the collegiality within the dealership and efforts made to ensure I left a happy customer. More

by GJFM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Swartwood, Chris D'Amico, Corey Lestansky, Chris Dague
Report | Print
Aug 15, 2023 -

Ciocca Chevrolet of West Chester responded

No matter if it is your first or your tenth, it is always exciting for us to hear our customers had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

August 01, 2023

Outstanding service, support and communication. All of the guys on your service department are a delight to deal with. More

by Christopher.Warren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brady Collins
Report | Print
Aug 15, 2023 -

Ciocca Chevrolet of West Chester responded

Christopher, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

August 01, 2023

Courteous sales force. Very thorough with All help and explanations. Presented a car I liked and explained All its features. More

by molsavsky
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Swartwood, CJ McGrogan, Hugh Gillespie, Ellie Kerchner, Chris Dague, Lenny Kirkner, Justin Shacknai
Report | Print
Aug 15, 2023 -

Ciocca Chevrolet of West Chester responded

We love hearing that no matter how many times our customers have worked with us, they had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

July 31, 2023

They fixed my car under warranty and now it charges again. This is the desired outcome of the service visit. More

by Will Rickards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Van Vogt, Rick Hart, Tiffani Wynn, Brady Collins
Report | Print
Aug 15, 2023 -

Ciocca Chevrolet of West Chester responded

We appreciate you taking the time to write us a review, Will! Please let us know if we can do anything else to help!

July 31, 2023

Everyone did a great job. Please fix Lenny's phone or phone number to get his name on it. It would help customers know who their message is really going to. More

by JIMMARIECLARK
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Brian Swartwood, Matt Mortimer, Lenny Kirkner
Report | Print
Aug 15, 2023 -

Ciocca Chevrolet of West Chester responded

JIMMARIECLARK, thank you for the kind review regarding our sales department. We apologize if there was any inconvenience with Lenny's phone number. We will make this change, thank you for bringing this to our attention!

July 30, 2023

I was in an out in no time the facilities here very clean very nice place to wait for your vehicle to be finished More

by JTMYERS5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Van Vogt
Report | Print
Aug 15, 2023 -

Ciocca Chevrolet of West Chester responded

Thank you for trusting us with your vehicle's maintenance needs and making Ciocca Chevrolet of West Chester your shop of choice! We appreciate your business and thank you for taking the time to share your experience at our shop, JTMYERS!

July 30, 2023

Very friendly, very timely, quick to address any concerns. George was very helpful and nice More

by Madlock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Van Vogt, Justin Shacknai
Report | Print
Aug 15, 2023 -

Ciocca Chevrolet of West Chester responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

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