Ciocca Chevrolet of West Chester
West Chester, PA
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604 Reviews of Ciocca Chevrolet of West Chester
Great service and feed back from the team through the process. I wish you guys had a driver to get me to and from during the work day! It makes a difference. process. I wish you guys had a driver to get me to and from during the work day! It makes a difference. More
Courteous, knowledgeable, and not high pressure. Knew the product and business. Vehicle was clean and well detailed. Knew the product and business. Vehicle was clean and well detailed. More
Sales associates that helped us were both great. We were able to negotiate the price we felt comfortable paying. This was mostly a positive experience. My only negative comment is in regards to clos We were able to negotiate the price we felt comfortable paying. This was mostly a positive experience. My only negative comment is in regards to closing the transaction with the finance team. I was clear on a few points: 1) I was paying cash and did not wish to finance any of the purchase to avoid additional paperwork, 2) I did not want any extended warranties o to other add ons- the negotiated price is what I wanted to pay. We had come to the dealership at the end of a long day and just wanted to complete the transaction and get on our way. I value a relationship with a local dealership to service our vehicles. I drive a Toyota (Del), my wife drives a Honda (Reedman Toll) and this Chevy Equinox is the first car for our daughter. I plan to service this vehicle at Ciocca. My only suggestion (especially if I purchase another vehicle at your dealership), is to respect the customer’s wishes and understand time is valuable. If the customer wishes for a quick closing process (e.g., no financing, no offers of extended warranties or other add ons), then provide that. Thank you More
The sales team was friendly and knowledgeable. I would buy from them again. I didn’t like the high pressure from the finance guys to buy an extended warranty. I would buy from them again. I didn’t like the high pressure from the finance guys to buy an extended warranty. More