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Ciocca Chevrolet of West Chester

West Chester, PA

4.8
604 Reviews

715 Autopark Blvd

West Chester, PA

19382

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604 Reviews of Ciocca Chevrolet of West Chester

September 19, 2023

George was able to help when I needed a new battery. It also was near the end of the work day when I got to The dealership. More

by esd1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Van Vogt
Sep 29, 2023 -

Ciocca Chevrolet of West Chester responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

September 19, 2023

Great customer service, was patient and helped explain process and timing and broke down all costd More

by lauren.cooney88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brady Collins
Sep 29, 2023 -

Ciocca Chevrolet of West Chester responded

We are so glad to hear this, Lauren! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

September 19, 2023

Very easy to get appointments and good communication back to us in timely fashion. Good job More

by jsnyder2677
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brady Collins
Sep 29, 2023 -

Ciocca Chevrolet of West Chester responded

Thank you for trusting us with your vehicle's maintenance needs and making Ciocca Chevrolet of West Chester your shop of choice! We appreciate your business and thank you for taking the time to share your experience at our shop!

September 19, 2023

Quick and reliable service and an affordable price. Clean waiting room and friendly service provided More

by dcaccese2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Van Vogt, Rick Hart
Sep 29, 2023 -

Ciocca Chevrolet of West Chester responded

Thank you very much for such a great review, dcaccese! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

September 19, 2023

Great service and feed back from the team through the process. I wish you guys had a driver to get me to and from during the work day! It makes a difference. More

by MURPHSX4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Hart, Tiffani Wynn, Brady Collins
Sep 29, 2023 -

Ciocca Chevrolet of West Chester responded

Hi MURPHSX. We are incredibly grateful that you took the time to share your feedback with us! We put customer satisfaction as our top priority and look forward to working with you again!

September 18, 2023

Courteous, knowledgeable, and not high pressure. Knew the product and business. Vehicle was clean and well detailed. More

by JEEVERHART
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brian Swartwood, Chris D'Amico, Corey Lestansky, David Cutler, Chris Dague
Sep 19, 2023 -

Ciocca Chevrolet of West Chester responded

We love hearing that no matter how many times our customers have worked with us, they had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

September 17, 2023

Sales associates that helped us were both great. We were able to negotiate the price we felt comfortable paying. This was mostly a positive experience. My only negative comment is in regards to clos More

by ED.MARKOWSKI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Swartwood, CJ McGrogan, Lenny Kirkner, Justin Shacknai
Sep 19, 2023 -

Ciocca Chevrolet of West Chester responded

Hi Ed, thank you for your business and this great review. We apologize if the finance/sales process was a bit pushy, we will review your comments to ensure a smoother purchasing process. We look forward to seeing you for your service appointments!

September 16, 2023

Excellent service answered all my questions. Service completed in a timely manner. Will come back for my next set More

by KARENPALLONI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Van Vogt
Sep 19, 2023 -

Ciocca Chevrolet of West Chester responded

Karen, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

September 16, 2023

The sales team was friendly and knowledgeable. I would buy from them again. I didn’t like the high pressure from the finance guys to buy an extended warranty. More

by SGROBINS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hugh Gillespie, Chris D'Amico, Matt Mortimer
Sep 19, 2023 -

Ciocca Chevrolet of West Chester responded

Hi SGROBINS, thanks for the recommendation. We apologize if you felt pressured by our team to purchase an extended warranty. Our team at Ciocca Chevrolet of West Chester values your feedback and looks forward to seeing you again soon.

September 16, 2023

Great communication and work. I enjoy every time we bring our car to you guys. More

by tsr10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Van Vogt
Sep 19, 2023 -

Ciocca Chevrolet of West Chester responded

Thank you so much for the great review, tsr! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

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