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Ciocca Chevrolet of West Chester

West Chester, PA

4.8
604 Reviews
Call Dealership (484) 364-3809

715 Autopark Blvd

West Chester, PA

19382

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604 Reviews of Ciocca Chevrolet of West Chester

October 04, 2023

Good fast service Parts cost came in somewhat higher than estimate otherwise a. 5 Star More

by 00SILVERCOUPE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Van Vogt, Rick Hart, Tiffani Wynn, Brady Collins
Report | Print
Oct 05, 2023 -

Ciocca Chevrolet of West Chester responded

Thank you for taking the time to leave a review! We apologize if you feel our parts pricing is too high. We will review your comments with our team to make sure we are remaining competitively priced.

October 03, 2023

Professional, clean, no haggle. Rep was east to talk to. General ya pleasant experience which is not usual for dealerships More

by BTHURWA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Dague
Report | Print
Oct 05, 2023 -

Ciocca Chevrolet of West Chester responded

Thanks for sharing your experience with us, BTHURWA! If there is anything else we can do to help just let us know! Have a great day!

October 02, 2023

Great customer service. Prompt and detailed communication. Even provided a walkthrough of the technician’s recommendations and how to spot further issues. More

by CMSMITH825
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brady Collins
Report | Print
Oct 02, 2023 -

Ciocca Chevrolet of West Chester responded

Thanks for sharing your experience with us, CMSMITH! If there is anything else we can do to help just let us know! Have a great day!

October 02, 2023

Quick diagnosis of the problem. Sent a voice-over video explaining the underlying problem and recommended repair. Very professional. All seems in good working order. Completely sat More

by Norm A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brady Collins
Report | Print
Oct 02, 2023 -

Ciocca Chevrolet of West Chester responded

Thank you so much for the great review, Norm! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

October 01, 2023

This dealership is always helpful and informative to me. I know when I come here I'm going to be treated right and given excellent service. More

by LANDJALST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Hart, Brady Collins
Report | Print
Oct 02, 2023 -

Ciocca Chevrolet of West Chester responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

October 01, 2023

Everything was great,George is an excellent service writer,took care of me very well More

by Mike G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffani Wynn
Report | Print
Oct 02, 2023 -

Ciocca Chevrolet of West Chester responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

October 01, 2023

Brady communicated well. Great service and accurate estimate. Will do businesses with them again soon More

by dcaccese2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brady Collins
Report | Print
Oct 02, 2023 -

Ciocca Chevrolet of West Chester responded

Dcaccese, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

September 30, 2023

Superior customer service. Had an issue that needed immediate resolution. They fit me in as a walk-in and had the issue diagnosed and corrected within 1.5hrs. Best part is it w More

by BILL FLANDERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Van Vogt
Report | Print
Oct 02, 2023 -

Ciocca Chevrolet of West Chester responded

Thank you so much for the great review, Bill! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

September 30, 2023

Very helpful; efficient and service oriented. He really seemed to care about the customer’s needs. More

by lisaparsons12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brady Collins
Report | Print
Oct 02, 2023 -

Ciocca Chevrolet of West Chester responded

Thank you for the great review, Lisa! We really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

September 30, 2023

Prompt, courteous, and friendly. They keep me updated through the whole process. Always a great experience. More

by KENWATROUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Van Vogt, Tiffani Wynn
Report | Print
Oct 02, 2023 -

Ciocca Chevrolet of West Chester responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

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