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Ciocca Chevrolet of West Chester

West Chester, PA

4.8
604 Reviews
Call Dealership (484) 364-3809

715 Autopark Blvd

West Chester, PA

19382

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604 Reviews of Ciocca Chevrolet of West Chester

January 19, 2024

Very good experience, pleasant to work with and speedy experience. Could not believe how east the whole deal was! More

by KACUTLER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
CJ McGrogan, Hugh Gillespie, Ellie Kerchner, Chris Dague, Lenny Kirkner, Cole Little
Report | Print
Jan 19, 2024 -

Ciocca Chevrolet of West Chester responded

We know that car buying can be stressful so we are so glad that you enjoyed how we like to take the pain out of the process. Thank you so much for trusting us to take good care of you and get you into the right vehicle!

January 19, 2024

They provided efficient service and were friendly and accommodating. I would recommend and go back again. More

by MITURNER219
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry myland
Report | Print
Jan 19, 2024 -

Ciocca Chevrolet of West Chester responded

Thank you so much for the wonderful review, Miturner! Our whole team really appreciates it! Let us know if we can help with anything else!

January 18, 2024

Great Service, Way to many verifications of scheduled appointment (texts, emails, calls) it was relentless. Considering going elsewhere moving forward to avoid the harassment More

by krfischer4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Hart
Report | Print
Jan 18, 2024 -

Ciocca Chevrolet of West Chester responded

Krfischer, we apologize for your experience with us. Customer service is our top priority, and we’d like to do our best to correct this situation. Please feel free to call us at (484) 364-3809 and speak to one of our managers so they can assist you. We appreciate your feedback.

January 18, 2024

Great experience from the moment I walked in til the moment I drove off with my new car. Thank you! More

by Lisa R
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Swartwood, Matt Mortimer, Chris Dague, Cole Little
Report | Print
Jan 18, 2024 -

Ciocca Chevrolet of West Chester responded

Thank you so much for sharing! We are so glad that our team offered you such a positive and memorable experience. Congratulations and welcome to our family!

January 18, 2024

They have always done a nice job servicing my car. They are courteous and good to deal with. More

by barbee4321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Van Vogt
Report | Print
Jan 18, 2024 -

Ciocca Chevrolet of West Chester responded

Thank you for the great review, barbee! We really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

January 18, 2024

Nice space, friendly staff. I've only come for service so I can only comment that the garage is clean, the waiting lounge is spacious, and they seem to be pretty quick. More

by Ro
Recommend Dealer
Yes
Employees Worked With
George Van Vogt
Report | Print
Jan 19, 2024 -

Ciocca Chevrolet of West Chester responded

Hi Ro, we are so glad that you enjoyed the experience and the efforts we have made to make your wait for service as comfortable as possible. Thank you so much for sharing.

January 18, 2024

Great service, service advisor was great to work with, quick in and out for an oil change. More

by pete41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Garrison
Report | Print
Jan 19, 2024 -

Ciocca Chevrolet of West Chester responded

Thank you so much for the great review, Pete! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

January 17, 2024

Fast service as well as well informed about the process , even a video show then working on my vehicle More

by jbatt925
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Van Vogt
Report | Print
Jan 17, 2024 -

Ciocca Chevrolet of West Chester responded

Hi jbatt, thanks for the recommendation. Our team at Ciocca Chevrolet of West Chester values your feedback and looks forward to seeing you again soon.

January 17, 2024

Service manager was very professional, friendly and made sure that I was listened to. Service was promptly completed. Thank you. More

by MRZ1122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Van Vogt
Report | Print
Jan 17, 2024 -

Ciocca Chevrolet of West Chester responded

We appreciate you taking the time to write us a review, MRZ! Please let us know if we can do anything else to help!

January 17, 2024

To many steps to find the problem. Each step cost you even before they find problem. More

by rjrbrickus
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Garrison.
Report | Print
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