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Ciocca Chevrolet of West Chester

West Chester, PA

4.8
604 Reviews

715 Autopark Blvd

West Chester, PA

19382

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604 Reviews of Ciocca Chevrolet of West Chester

February 01, 2024

I took my truck in to get service because I was having an issue and the dealership made sure not to do extra work that was not required which I definitely appreciate as an owner. More

by Brianoshop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Feb 05, 2024 -

Ciocca Chevrolet of West Chester responded

Our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

January 31, 2024

Overall it was good but the amount of 'selling' that happened at the finance table was too much. No one wants to sit there that long, expedite processing and you will retain more customers More

by BDUNN5
Recommend Dealer
Yes
Employees Worked With
Lenny
Feb 05, 2024 -

Ciocca Chevrolet of West Chester responded

Hi BDUNN, thank you for the review. We apologize if you feel our finance portion is too long. We will be sure to review this with our management team to provide the best experience possible. If you would like to discuss anything further, please don't hesitate to reach out to us!

January 31, 2024

It was efficient and accommodating George was pleasant and the inspection did not take long. I seemed promised More

by KW980
Recommend Dealer
Yes
Employees Worked With
George
Feb 05, 2024 -

Ciocca Chevrolet of West Chester responded

Thank you very much for such a great review, KW980! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

January 30, 2024

Great customer service, answered all questions, kept me informed Over all good experience With them More

by LNEEDS85
Recommend Dealer
Yes
Employees Worked With
Jason garrison
Jan 30, 2024 -

Ciocca Chevrolet of West Chester responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

January 30, 2024

Convenient, easy, stress free communication Scheduling was straightforward and easy. Customer service was timely and efficient. More

by Rrbpas
Recommend Dealer
Yes
Employees Worked With
Jason.
Jan 30, 2024 -

Ciocca Chevrolet of West Chester responded

We're so glad to hear it! Thank you for the great review, Rrbpas! We're always here to help if anything else comes up!

January 29, 2024

Everything turned out very good and as expected. There was some confusion with pricing but got to the number that was agreed to. A little disappointed with the detailing (cleaning) of the new vehicl More

by craigspringer
Recommend Dealer
Yes
Employees Worked With
Hugh Gillespie, Hugh Gillespie
Jan 29, 2024 -

Ciocca Chevrolet of West Chester responded

Thank you for the review, Craig. We apologize about the initial pricing confusion and detailing of your vehicle. We appreciate the feedback as we use it to improve our services, if you would like to discuss anything more please reach out!

January 29, 2024

The different employees worked together to make my experience a good one. Their helpfulness will keep me a customer More

by KBOWMAN1030
Recommend Dealer
Yes
Employees Worked With
Brian Swartwood, Brian Swartwood
Jan 29, 2024 -

Ciocca Chevrolet of West Chester responded

Finding out our customers had as great an experience as we did is truly special. Thank you so much for sharing and for trusting our team to take good care of you. Congratulations and welcome to our family!

January 29, 2024

Great! Everything was awesome as usual. Clean and tidy. Great personal. Will be back in the future. More

by RHART2116
Recommend Dealer
Yes
Employees Worked With
Rick
Jan 30, 2024 -

Ciocca Chevrolet of West Chester responded

We are so glad that you enjoyed the experience and the efforts we have made to make your wait for service as comfortable as possible. Thank you so much for sharing.

January 27, 2024

On time courteous and and will be sure to recommend Excellent Professional Clean, welcoming and friendly More

by mabeems
Recommend Dealer
Yes
Employees Worked With
5
Jan 29, 2024 -

Ciocca Chevrolet of West Chester responded

We are so glad that you enjoyed the experience and the efforts we have made to make your wait for service as comfortable as possible. Thank you so much for sharing.

January 26, 2024

CJ made it as painless as possible when it came to buying a car. No More

by SETHKRO91
Recommend Dealer
Yes
Employees Worked With
CJ
Jul 17, 2024 -

Ciocca Chevrolet of West Chester responded

We know that car buying can be stressful so we are so glad that you enjoyed how we like to take the pain out of the process. Thank you so much for trusting us to take good care of you and get you into the right vehicle!

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