Ciocca Chevrolet of Princeton - Service Center

60,000 mile check up I have to share with you, I had reservations about visiting this dealership being their was a turnover in ownership. I had a great relationship with t I have to share with you, I had reservations about visiting this dealership being their was a turnover in ownership. I had a great relationship with the service employees prior (Beth and Jay). When I called the dealership Andrew in service took my call and scheduled an appointment. Explained everything that would take place and the cost. Arrived at dealership and checked in with Graham who couldn't be nicer. They offered me a loaner which was SUPER nice and very much appreciated being my car was going to be worked on for three hours. First time a Chevy dealer ever offered me a loaner car. My only issue I had was the loaner car smelled of cigarette smoke. Maybe in the future you could put a sticker in the car and make them "smoke free". Was so happy with my visit would consider buying another Chevrolet. I'm in the market now to buy two new cars and will take into serious consideration buying Chevrolet. More

Outstanding handling or warranty claim Ciocca Chevy did an outstanding job handling my warranty claim on both my right side tires and rims which were damaged by a pothole . In particular Gr Ciocca Chevy did an outstanding job handling my warranty claim on both my right side tires and rims which were damaged by a pothole . In particular Graham took many photos and videos that show indisputable evidence and got the claim properly taken care of by the warranty company. Very sharp young man. Milton and I had so good conversations when he drove me home and picked me up. Excellent dealership More

Excellent customer service Customer service was excellent with all service department employees - all staff were friendly, helpful, and professional. I had a shuttle to and fro Customer service was excellent with all service department employees - all staff were friendly, helpful, and professional. I had a shuttle to and from work while my vehicle was serviced and both shuttle drivers were friendly and fast. Prices for service were typical of any dealer, and issues were corrected. More

Replace tail light A very great experience. Everybody is easy-going and very friendly and the service is second to none. They ordered my part and told me they would hav A very great experience. Everybody is easy-going and very friendly and the service is second to none. They ordered my part and told me they would have it within a week. Also emailed me to confirm the appointment. I am very impressed with how they run the business I am a small business owner and I love the excellent customer service. More

Andrew was awesome...extremely professional and polite! Awesome dealership...went there as we have a new Chevy and the oil change and tire rotation was free...was treated like we paid for it! Great establ Awesome dealership...went there as we have a new Chevy and the oil change and tire rotation was free...was treated like we paid for it! Great establishment! More

Overall service checkup I was pleased with the service and didn't have to wait too long for the work to be done. I will definitely continue to get my car serviced at Ciocca I was pleased with the service and didn't have to wait too long for the work to be done. I will definitely continue to get my car serviced at Ciocca Chevy. More

Service visit I brought my Colorado in for a warranty repair job. It was brought in three other times to different dealers for repair. They could not find a problem I brought my Colorado in for a warranty repair job. It was brought in three other times to different dealers for repair. They could not find a problem or do anything besides test it. These guys now found what they believe is the problem and repaired the truck. They treated me nicely and they were nice bunch of nice guys over there. More

Friendly and professional Great service. No run around that I have encountered with previous dealerships. This group of employees really seem to love their jobs. I will only go Great service. No run around that I have encountered with previous dealerships. This group of employees really seem to love their jobs. I will only go to a Ciocca dealership in the future. Start to finish A+ More

Service blew me away I was very surprised and very pleased with the quality of the service I received I've been to other dealerships and never been treated with such cour I was very surprised and very pleased with the quality of the service I received I've been to other dealerships and never been treated with such courtesy and efficiency More

Smooth and problem free Friendly reception, minimal wait time, work required was explained fully and completed efficiently and the check out and the billing was performed acc Friendly reception, minimal wait time, work required was explained fully and completed efficiently and the check out and the billing was performed accurately and quickly. More