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Ciocca Chevrolet of Princeton - Service Center
Lawrenceville, NJ
551 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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551 Reviews of Ciocca Chevrolet of Princeton - Service Center
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May 24, 2018
Well mannered The rating I provided doesn’t go far enough. Ciocca Chevrolet has well mannered and joyful folks. Everyone I encounter was pleasant! Thank you all! The rating I provided doesn’t go far enough. Ciocca Chevrolet has well mannered and joyful folks. Everyone I encounter was pleasant! Thank you all! More
by PATRICIACEDENO
Verified CustomerEmployees Worked With
Agnes, and Misha, Milton Lee, Andrew Hannula
May 23, 2018
Great Work I booked my appointment a few days before I took the car in. They performed the 15,000 mile checkup-- The car was ready on time. Everything was perf I booked my appointment a few days before I took the car in. They performed the 15,000 mile checkup-- The car was ready on time. Everything was perfect More
by D Carroll
Employees Worked With
Andrew Hannula
May 22, 2018
Not knowledgable about Chevy Bolt, deceptive warranty My wife and I had the misfortune to loose both of the keys for our new Bolt, after owning and enjoying it for 3 months. Despite several calls and dis My wife and I had the misfortune to loose both of the keys for our new Bolt, after owning and enjoying it for 3 months. Despite several calls and discussion with the service department, I could not get a straight answer as to what was required and whether the key replacement mentioned in the warranty covered this situation. I was told to have the car towed to the dealer, and they would figure out what to do. This was a major annoyance, since the car was parked in my garage and the service department could not tell me how to put the car in neutral. The towing company talked to the service department and got no guidance from them as to how to safely pull the car out of the garage and onto the truck. After two days at the dealer I learned that the 'complimentary key replacement' would cost me about $300. I am not a happy Chevy owner. More
by DAWAJO48
Employees Worked With
Also interacted with Customer service personnel., Andrew Hannula
May 22, 2018
Service decent. Waiting area clean with donuts Although the actual service seems ok I was disappointed they didn’t top off my windshield washer fluid or wash the car like the old Hyundai dealership Although the actual service seems ok I was disappointed they didn’t top off my windshield washer fluid or wash the car like the old Hyundai dealership. Also the seat seemed dirty/wet from whoever drove it in and out. It was raining that day. More
by JASONMHOFFMAN
Employees Worked With
Milton Lee
May 21, 2018
Very Efficient and Professional overall great experience with this dealership. the service is awesome. they check the vehicle out in full and give you a good update of what the issue overall great experience with this dealership. the service is awesome. they check the vehicle out in full and give you a good update of what the issue is and what the cost will be. they also make good on the time it will take to repair. More
by DSMITH.DS90
Employees Worked With
Graham Horst, Andrew Hannula
May 18, 2018
Leak in coolant area on 2016 corvette Found the service department to be very competent once I was able to connect with them. Still phone issues where no one answers phone in service and Found the service department to be very competent once I was able to connect with them. Still phone issues where no one answers phone in service and left a message and no one called back. Called back and receptionist had to physically look for someone. Know they are busy but need a better system. Everyone might not be persistent in trying to book an appointment. No complaints about the service, staff nor facility. Found some great changes and hoping this problem gets resolved. Would like to use Ciocca regularly as I purchased my Silverado truck there from previous owners. More
by bv
Employees Worked With
Milton who drove me home was great.
May 17, 2018
Oil change on Z-51 Corvette After starting to drive my Corvette, again, after the winter, the car's information screen informed me that the oil life was down to 5% and needed to After starting to drive my Corvette, again, after the winter, the car's information screen informed me that the oil life was down to 5% and needed to be changed. I called Ciocca Chevrolet to make an appointment to have this service done. I was given numerous options as to date and time to bring the car in. I was a little early for my appointment, but they took me right away. The service people were very professional and efficient. The oil change took about one hour and I was on my way. Nice waiting area. Excellent service. More
by Jim2016
Employees Worked With
Kate Rufe
May 14, 2018
I brought my car in for an oil change after the first year. Comfortable waiting area. The oil change was done within the two hours. Service department is very efficient and clean. Micahael Minniti was a very Comfortable waiting area. The oil change was done within the two hours. Service department is very efficient and clean. Micahael Minniti was a very friendly person. More
by JOYCE.JAMMER
Employees Worked With
Michael Minniti
May 14, 2018
Tire pressure sensor replacement service The tire pressure sensor malfunction issue was completely resolved, The service staff were very knowledgeable and friendly. The repair was completed The tire pressure sensor malfunction issue was completely resolved, The service staff were very knowledgeable and friendly. The repair was completed very promptly. I was very satisfied with the service. More
by LTANG4
Employees Worked With
Milton Lee, Graham Horst, Andrew Hannula
May 12, 2018
Routine maintenance / recall This dealer purchased the one from which I leased my Chevy Bolt. Not sure what to expect - but the place was immaculate, the staff knowledgeable and f This dealer purchased the one from which I leased my Chevy Bolt. Not sure what to expect - but the place was immaculate, the staff knowledgeable and friendly. The service was done on time, and communication was clear and timely. Great shuttle service back / forth to work too. I’m impressed. More
by TEDFORDJTAYLOR
Employees Worked With
Milton Lee, Michael Minniti, Kate Rufe
