Ciocca Chevrolet of Princeton - Service Center

45,000 mile service Surprised to be notified that my 2015 Tahoe was in need of a lower ball joint replacement at 44K miles. The vehicle is driven primarily highway miles. Surprised to be notified that my 2015 Tahoe was in need of a lower ball joint replacement at 44K miles. The vehicle is driven primarily highway miles. The cost was at about $900. The vehicle mfg. warranty was expired but I purchased an extended warranty contract. When at the counter paying, I made the comment that the part replacement seemed premature. The man behind the counter said you should be glad I bought the warranty. I said I was more disappointed that the Tahoe had to have a ball joint replaced at such low mileage- and not glad that I had the warranty. More

Excellent Service An exceptional experience was had. The service staff were very helpful and friendly. The work to my car was done sooner than I expected. Will defin An exceptional experience was had. The service staff were very helpful and friendly. The work to my car was done sooner than I expected. Will definitely recommend this dealership to my friends. More

Exceptional Service personnel were very helpful, I was unsure how to explain what was going on with auto shifting and they stood on it until they got it. Programi Service personnel were very helpful, I was unsure how to explain what was going on with auto shifting and they stood on it until they got it. Programing update did the trick. Had other service done and they know how to take care of MILITARY PERSONNEL. Thanks Ciocca More

Excellent team Very efficient starting with the appointment process, to access to vehicle information, to email followups on the appointment, to the actual visit, to Very efficient starting with the appointment process, to access to vehicle information, to email followups on the appointment, to the actual visit, to the accurate estimate of wait time, to explaining what and why was done— in short, the entire experience. Andrew Hannula is excellent. More

Friendliest service ever at a dealership. Everything from when I pulled up to when I left was perfect. I was there for 20 minutes for an oil change and tire rotation. The place was spotless an Everything from when I pulled up to when I left was perfect. I was there for 20 minutes for an oil change and tire rotation. The place was spotless and everyone was friendly. More

Fast and efficient The service representative was very friendly and provided a great explanation of the work that had to be done for my 7500 mile check. I was escorted The service representative was very friendly and provided a great explanation of the work that had to be done for my 7500 mile check. I was escorted to the waiting area which was clean and offered a hot beverage bar. The work was completed in a timely manner and I was pleased with the result. I highly recommend this car dealership. More

Great Service Fast and friendly service. Got me in on schedule and out on schedule. Wish the sales side of the dealership was as easy to work with. Fast and friendly service. Got me in on schedule and out on schedule. Wish the sales side of the dealership was as easy to work with. More

First Class Service Department Andrew Hannula was extremely accommodating. He was able to advise and provide a specialized service that I needed with regard to a scratch on my left Andrew Hannula was extremely accommodating. He was able to advise and provide a specialized service that I needed with regard to a scratch on my left quarter panel. Additionally I had a fuel injector that went bad which was covered under warranty. and was immediately taken care of. Andrew and Milton made sure that I had a loaner vehicle for the day.. The entire staff was kind and welcoming. It is very obvious that customer service is a major priority at Ciocca of Princeton . Keep up the good work, i'll be back. More

Quick, effiicient, knowledgeable Service tech Andrew and service manager very helpful. On a 1300 mile long trip with our Chevy 3500 and they were able to diagnose the problem and get Service tech Andrew and service manager very helpful. On a 1300 mile long trip with our Chevy 3500 and they were able to diagnose the problem and get it fixed in less than one day. Really appreciated the calls letting us know what was going on and making sure we were taken care of, best dealership service I have seen in a long time. More