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Ciocca Chevrolet of Princeton - Service Center

Lawrenceville, NJ

4.5
551 Reviews

551 Reviews of Ciocca Chevrolet of Princeton - Service Center

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July 04, 2018

Convenient Fast and informative graham was my service advisor called me every step of the way. SUV was done right when I needed it, one minor issue was handled a More

by YANKEESFAN669
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Stine, Graham Horst
Jul 05, 2018 -

Ciocca Chevrolet of Princeton responded

YANKEESFAN669, thanks for taking time to write a review for Graham and Ciocca Chevrolet of Princeton! We're glad we could get you back up and running without any trouble. Stop back and see us again for any of your automotive needs!

July 04, 2018

Pleasant Experience I had my oil changed, tires rotated and fluids checked. But last week at the shore I ran over a curb and knocked the bumper offline. Andrew H. was my More

by GERRI616
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Hannula
Jul 05, 2018 -

Ciocca Chevrolet of Princeton responded

Thanks for sharing your experience with us, GERRI616! We're glad Andrew could take care of your problem and make it as easy as possible. We hope to see you again!

July 02, 2018

Tire repair/replacement Ran over piece of metal in roadway, tire went completely flat. Spare, jack and tools provided by Chevy were perfect, easy to use and strong. Ciocca re More

by FPANNICK
Customer Service
Recommend Dealer
Yes
Employees Worked With
Graham Horst, Kate Rufe
Jul 02, 2018 -

Ciocca Chevrolet of Princeton responded

FPANNICK, we're so glad to hear we could make your experience with Ciocca Chevrolet of Princeton a positive one and that your vehicle was up and running again quickly. We're always happy to help, even when the unexpected occurs. Stop back and see us again for all your automotive needs! Thanks for taking time to write a review!

July 02, 2018

Oil change Kate was very knowledgeable and helpful . She explained tje process and reviewed the charges. I had recommended services that i declined but thes More

by DTLEWIS99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kate Rufe
Jul 02, 2018 -

Ciocca Chevrolet of Princeton responded

Hi, DTLEWIS99. Thanks for taking time to write us a review! We're glad Kate could make your overall experience with Ciocca Chevrolet of Princeton a positive one. As for your other concerns, I'm going to forward them to store management so they're aware. Thanks again for sharing, and we hope to see you again!

July 02, 2018

I wouldn’t if I were you. I went to the dealerships service department 2x and I had the absolute worst experience both times. They quote you one price and when it comes to chec More

by SHANTAEW06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Graham Horst, Andrew Hannula, Kate Rufe
Aug 03, 2018 -

Ciocca Chevrolet of Princeton responded

SHANTAEW06, we're sorry that you feel you only received a 1-star experience with our service department. If you'd like, you can contact our customer care manager, Jordan Geltzer, at 609-323-2200 to see how he can help. Thank you for sharing your experience with us.

July 02, 2018

Amazing They are very professional and friendly .i like the courtesy and what the represent :they live their values right .in the future i would consider to h More

by BREVILM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Jimenez, Brendan Boyle
Jul 02, 2018 -

Ciocca Chevrolet of Princeton responded

Thanks for taking time to leave us a review, BREVILM! We're glad your experience with Ciocca Chevrolet of Princeton was a positive one. We hope to see you again!

June 27, 2018

Unffufilled service Very accommodating and polite however our issue with driver side window vibration for the second time was deemed to be unreproducable. Recommendatio More

by BRIANAvogel72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Graham Horst
June 27, 2018

great job Had to have my Bolt battery replaced. The job was done ahead of schedule. This was the second battery Ciocca replaced. They did a great job. More

by mbenders
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Hannula
Jun 27, 2018 -

Ciocca Chevrolet of Princeton responded

Thanks, mbenders! We're glad we could take care of your battery again. We look forward to seeing you again!

June 27, 2018

Sales and service were done very efficently Great service, compassionate service reps, always ready to help and to make the visit easy and quick, Graham, Andrew , Kate and Mike are the best. More

by KINDMAN20021950
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Graham Horst, Andrew Hannula, Michael Minniti, Kate Rufe
Jun 27, 2018 -

Ciocca Chevrolet of Princeton responded

Thanks for the great review, KINDMAN20021950! We're so happy you enjoy your experiences with us! We look forward to seeing you again!

June 25, 2018

AWFUL EXPERIENCE!!!! I bought my 2013 cruze to them with a check engine light on i knew my code before going in (p0102) then later that day i get a call saying my abs ligh More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nick
Aug 03, 2018 -

Ciocca Chevrolet of Princeton responded

We're sorry to hear of your issues with our dealership, Steve. Please feel free to give our customer care manager, Jordan Geltzer, a call at 609-323-2200 to see if we can help your situation. Thank you.

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