Ciocca Chevrolet of Princeton - Service Center
Lawrenceville, NJ
551 Reviews of Ciocca Chevrolet of Princeton - Service Center
Awesome experience I brought my 2018 traverse in for her first scheduled service. I was greeted by Milton Lee who showed me where I needed to go. Graham Horst wrote my I brought my 2018 traverse in for her first scheduled service. I was greeted by Milton Lee who showed me where I needed to go. Graham Horst wrote my service order up. Both treated me like family. Thank you both for a great experience More
Above and beyond I had brought my 2007 chevy malibu in because it wasn't passing state inspection. The service department, specifically Andrew and Graham, went above a I had brought my 2007 chevy malibu in because it wasn't passing state inspection. The service department, specifically Andrew and Graham, went above and beyond to help me solve my problem. Excellent service and nice facilities. While waiting, I was offered refreshments and overheard the team talking to each other and it seems like they really enjoy working there and a positive work environment, which is probably why they have such great service! More
Most helpful and efficient I brought my car in for an oil change and 15,000 mile service and and Andrew was most helpful and pleasant. The service was done in a timely manner. I brought my car in for an oil change and 15,000 mile service and and Andrew was most helpful and pleasant. The service was done in a timely manner. More
Fast service and nice people. Also got a ride home and return so I wouldnt have to wait at the dealership. Waiting area had coffee and popcorn, which I did not take advantage of. Also got a ride home and return so I wouldnt have to wait at the dealership. Waiting area had coffee and popcorn, which I did not take advantage of. More
Service as expected It started with the first contact. Was told someone would be calling me back, and they did promptly. Set up a date that suited me. During drop off It started with the first contact. Was told someone would be calling me back, and they did promptly. Set up a date that suited me. During drop off everyone was very pleasant, they addressed all my concerns and reviewed them with me. Car was ready on time, received a call as promised. During pick up again reviewed what was done and directed to the cashier. The nice part someone didn't just point me in the direction of the cashier, they actually should me where. The cashier was very pleasant and the transaction was quick. The entire area was very neat not a lot of forms or papers on counter. From the phone call to pick up everyone was pleasant and attentive. Most important the work was done correctly, car returned to me clean, everything in order. Thank you More
Extremely courteous dealership Not only did their lovely service advisor get me in for a desperately needed, unscheduled oil change, they knocked it out in a bit over 30 minutes. An Not only did their lovely service advisor get me in for a desperately needed, unscheduled oil change, they knocked it out in a bit over 30 minutes. And their super personable and also lovely cashier wrapped a textbook, customer focused service experience. I will strongly consider this dealership for future service and my next GM purchase. More
Went above the norm Andrew took the time to research my service issue when others would have likely done the status quo. He kept me updated along the way, all while stayi Andrew took the time to research my service issue when others would have likely done the status quo. He kept me updated along the way, all while staying calm and collected. I have not had this type of experience ever! He really took on the challenge of a unique situation, claimed it as his own and came up with a solution. I appreciate his integrity and honesty. More
Service Great, quick service. Will be back in the future, and recommending the dealership to family and friends. Looking forward to my free birthday car wash Great, quick service. Will be back in the future, and recommending the dealership to family and friends. Looking forward to my free birthday car wash! More
Oil Change Service was the second of the complimentary oil changes. The customer waiting area was comfortable and the wait time of a little over an hour was re Service was the second of the complimentary oil changes. The customer waiting area was comfortable and the wait time of a little over an hour was reasonable. Thankfully no other "issues" were reported that need attention. More
Service Visit Very efficient/friendly. Also, very professional. My Corvette was in good hands. I would not hesitate to return for future service visits. Thank You f Very efficient/friendly. Also, very professional. My Corvette was in good hands. I would not hesitate to return for future service visits. Thank You for making my service visit a pleasurable experience. More