Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Ciocca Chevrolet of Princeton - Service Center
Lawrenceville, NJ
551 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Purchase Time
Workmanship
Service Time
Service Communication
551 Reviews of Ciocca Chevrolet of Princeton - Service Center
Sort by
July 31, 2018
Just great Great bunch of guys n gals. They make it a pleasure to be there. Thank you all for making my service a nice time. Can’t wait to stop back and look at Great bunch of guys n gals. They make it a pleasure to be there. Thank you all for making my service a nice time. Can’t wait to stop back and look at a new Chevy Colorado More
by CHIP252NYS
Verified CustomerEmployees Worked With
I don’t know their names in service sept. But they were great, Matthew Stagias
July 30, 2018
wheel lock long wait, to repair a tire, 3 hours, was told store wasnt busy , couldnt be repaired, had to be replaced, and had one avaible.confused on wait time long wait, to repair a tire, 3 hours, was told store wasnt busy , couldnt be repaired, had to be replaced, and had one avaible.confused on wait time More
by PEGGYKRUCE
Employees Worked With
dont know
July 29, 2018
Excellent representative The gentleman in service, Graham, could not have been more helpful. He looked at what I needed, explained everything and kept in contact. Matt was g The gentleman in service, Graham, could not have been more helpful. He looked at what I needed, explained everything and kept in contact. Matt was giving me information on trading in my credentials model, very nice and communicative- giving us a trade in value. The only problem was that the cashier must have not taken the payment correctly and instead of calling me to ask for the credit card again, kept calling my husband at work - not appropriate! More
by MIFBLOMGREN
Employees Worked With
Graham Horst, Matthew Stagias
July 27, 2018
Upfront, honest service with a smile. The waiting area is comfortable and the service manager was upfront about the time it would take for the service. In easily and out quickly. Perfect. The waiting area is comfortable and the service manager was upfront about the time it would take for the service. In easily and out quickly. Perfect. More
by BarryM
Employees Worked With
Andrew Hannula
July 26, 2018
Great Service at Ciicca Chevrolet We appreciated the efficiency we experienced in the service department at Ciocca Chevrolet. Thanks for the great service. We are enjoying our 2018 Eq We appreciated the efficiency we experienced in the service department at Ciocca Chevrolet. Thanks for the great service. We are enjoying our 2018 Equinox which we purchased in January. More
by GANDTFOUSE
Employees Worked With
Kate Rufe
July 26, 2018
Second visit for a leak in differential. This visit a team of people worked on the leak and after extensive searching located the problem. They contacted GM and ordered a new factory differen This visit a team of people worked on the leak and after extensive searching located the problem. They contacted GM and ordered a new factory differential. More
by LIZ.B
Employees Worked With
Graham Horst
July 24, 2018
Vehicle Maintenance Took my Traverse in for maintenance. Service was done in a timely manner. I was very pleased with the customer service I received and the profession Took my Traverse in for maintenance. Service was done in a timely manner. I was very pleased with the customer service I received and the professionalism of staff. More
by TEDANDMOO
Employees Worked With
Kate Rufe
July 24, 2018
Dead battery Saturday am After taking my son for routine blood work, a very emotional day, our battery died. I called and they took me right away. I had a new battery in less After taking my son for routine blood work, a very emotional day, our battery died. I called and they took me right away. I had a new battery in less than 3 hours. Great service and very professional More
by SALCOWAN
Employees Worked With
Milton Lee, Graham Horst, Kate Rufe
July 19, 2018
Good dealership Pleasant to do business with. Would recommend to family and friends. People were helpful and friendly. Me and my family had a wonderful time thank you Pleasant to do business with. Would recommend to family and friends. People were helpful and friendly. Me and my family had a wonderful time thank you More
by KEBBAROSSER
Employees Worked With
Mike Drake, Kate Rufe
July 19, 2018
Quick, excellent service, extremely friendly folks I had an electrical issue occur with my 2011 HHR last Thursday. I generally take the car to my local Chevrolet dealer, however the soonest they had an I had an electrical issue occur with my 2011 HHR last Thursday. I generally take the car to my local Chevrolet dealer, however the soonest they had an appointment was the following Friday. I noticed that Ciocca was not terribly far away and they had a Tuesday slot available. I made the appointment online, and was happy to receive immediate email confirmation of the appointment and likewise the reminder email a day or two before. When we went in to the service area, we immediately noticed the difference between Ciocca and the Chevrolet dealer we normally go to. We were taken in by how personable Graham was, how quickly he checked the vehicle in, went over everything with us, and did the entire process on his tablet - way better than sitting down at a desk and having the service folks do everything with a keyboard. The issue was diagnosed and repaired quickly, along with a few other preventive maintenance services and we had the car back the next day. We'll likely be making the slightly longer drive to Ciocca in the future instead of the local dealership. More
by Murray
Employees Worked With
Agnes, Graham Horst, Andrew Hannula
